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August 25, 2010

AutoFocus: Getting the 2000 Silverado up to Code C0235  Web-Only Article

It will be very helpful to skim through the flow chart to try and determine which way the voltage is traveling. Be sure the flow chart is not asking you to check for voltage, only to have the next line say, “Repair the wire shorted to voltage.” In the case of the Silverado, the PCM should put out about 10.0 volts to the EBCM. A quick voltage test at the EBCM revealed no voltage on the yellow/black wire. Next, the voltage at the PCM was tested and found to be 10.0 volts.

Tags: Chevy Silverado, Diagnostic equipment, Service bays, Technicians, Underhood service

August 16, 2010

Why numbers can be deceiving  

Numbers, by themselves, don’t lie. They can be misleading, however, if not put in the proper context.

Tags: bob ulrich, Editorial

August 16, 2010

Cutting costs without cutting corners  

To make the most of your insurance dollars, you need to understand exactly what your needs are and conduct a thorough review of your exposures.

Tags: insurance

The line between broad-line and high performance has blurred as more cars roll off the assembly line with bigger tire and wheel combos.
August 16, 2010

Remember when broad-line was easy to define?  

There was a time when broad-line tires were broad-line tires and performance tires were performance tires, and the two categories rarely, if ever, intersected. Those simple days are long gone, according to tire manufacturers.

Tags: Broad-line tires, Continental, Kumho

Chris Tsai, right, oversees Greenball, while his son, Randy (left) handles the day-to-day operations.
August 16, 2010

More than a niche marketer  

Greenball Corp. has evolved a great deal since being formed by Chris Tsai and his wife, Jenny, in Long Beach, Calif., in 1976. The specialty tire distributor began operations in a 2,300-square-foot combination office and warehouse. Since then, it has outgrown its headquarters six times.

Tags: Greenball, Specialty tires

August 16, 2010

Even the speed of change is changing!  

Achieving excellence is a process. A process is an act of moving forward, requiring many changes.

Tags: Counter intelligence, Sales counter, Wayne Williams

“We’re expecting a pretty decent fall season,” says Art LeBlanc, vice president of Pete’s Tire Barns Inc.
August 16, 2010

Proceeding with caution  

Cautiously optimistic is probably the best way to describe the mood of independent commercial truck tire dealers as the domestic truck tire market rumbles into the remaining months of the year.

Tags: Commercial Tire Dealer, truck tires

Steer tires are already moving toward simpler tread designs, fewer ribs and straighter grooves.
August 16, 2010

The steer tire of the future  

The steer tire of the future will most likely boast fewer ribs, straighter grooves and simpler tread patterns as truck tire manufacturers continue to pursue lower rolling resistance and the minimization of irregular wear, says Roger Stansbie, director of tire technology, Commercial Division, for Continental Tire the Americas LLC.

Tags: CARB, Commercial Tire Dealer, Continental, Purol, Steer tires, Treadways, truck tires

“We have to continue to differentiate Aeolus from other import tires,” says John Hull, Alliance Tire U.S.A.’s national truck tire sales manager.
August 16, 2010

To build a brand  

Long known for its specialty tire expertise, Alliance Tire U.S.A. has never enjoyed a medium truck tire product of its own in North America — until recently.

Tags: Aeolus, Alliance, Commercial Tire Dealer, truck tires

Figure 1
August 16, 2010

Cruisin' along  

The PT Cruiser’s tire pressure monitoring system (TPMS) is unusual in that it does not specify how many tires are low or where they are located.

Tags: PT Cruiser, TPMS

August 16, 2010

Full-speed ahead for Global Tire Expo  

What’s learned in Vegas won’t stay in Vegas. The Tire Industry Association (TIA) is offering educational sessions packed with take-home, practical advice at the first-ever Global Tire Expo - Powered by TIA. The expo will be held Nov. 2-5 in Las Vegas, Nev., as part of the 2010 Specialty Equipment Market Association (SEMA) Show.

Tags: Global Tire Expo, SEMA Show, TIA, Tire Industry Association

August 11, 2010

AutoFocus: The Honda (!) may tell the A/C clutch to stop working!  Web-Only Article

In the late 1990’s, Honda automobiles started using a blower motor power transistor to control the speeds of the blower motor instead of the traditional blower motor resistor. Now, when the blower motor power transistor fails, the air conditioning (A/C) compressor will become inoperable. When the blower motor does not operate on later model A/C systems, the heater control panel will set a code which in turn shuts off the request for A/C compressor operation.

Tags: Air conditioning, Service bays, Technicians, Underhood service

July 26, 2010

Chinese media: fair and balanced?  

China is a communist country, with one ruling party. At the same time, it seems to be embracing capitalism to the best of its manufacturing ability.

Tags: bob ulrich, China, Editorial

Belle Tire Distributors (79 stores, 9th) is constructing two new stores in Michigan, one in Hartland and one in Okemos, and has other properties under contract.
July 26, 2010

Expand and deliver  Web-Only Article

Two-thirds of the respondents to our Modern Tire Dealer 100 survey say they plan to increase their store count this year. Two-thirds.

Tags: Modern Tire Dealer 100, MTD 100, Top dealers

Social media will expose your business’ inadequacies, Barry Reese, president of Tire Company Solutions, warns tire dealers.
July 26, 2010

Keep the 'social' in social media  

Independent tire dealers using social media to promote their business run the risk of losing both existing and potential customers if they push specials, sales and services too hard, according to Barry Reese, president of Tire Company Solutions (TCS), a tire dealership software supplier that has been working with dealers to create effective social media campaigns.

Tags: Barry Reese, Social media, TCS, Tire Company Solutions

Your sales staff builds your customers’ trust by accurately determining their needs, answering their questions and communicating progress.
July 26, 2010

Earning your customers' trust  

In our last two columns we touched on the importance of the sales counter, both the environment and the personnel. The sales counter is the most exciting, challenging and rewarding place in our industry, and to be successful requires a trained and motivated sales staff.

Tags: Counter intelligence, Sales counter, Wayne Williams

Kaeser’s AirCenter line of packaged compressed air systems come complete with a rotary screw compressor, refrigerated air dryer and optional filter.
July 26, 2010

The strong, silent type  

Companies specializing in air compressors for tire dealerships are concentrating on several popular features — low noise generation, added power and a “small footprint.”

Tags: Auto service, Compressors, Shop equipment

The Shanghai plant can produce up to 2.8 million radial truck tires annually.
July 26, 2010

Produce or lose  

Fill rates are not overrated. That seemed to be the overriding attitude of not only executives from Double Coin Holdings Ltd., but also tire dealers in Shanghai, China, recently.

Tags: China, Double Coin

Rob Oudshoorn, CEO of Vredestein Apollo, with the Wintrac Nextreme.
July 26, 2010

Low rolling resistance, high expectations  

Green tires and pending government regulations were a major part of the recently completed 26th International Reifen Trade Fair at Essen, Germany. Guests from 127 countries, 600 exhibitors from 42 countries, and more than 18,000 buyers attended the fair.

Tags: Conference, Convention, green tires, Reifen Trade Fair, TIA

Figure 1
July 26, 2010

AutoFocus: A fix for squeaky Mitsubishi bushings  

A Mitsubishi owner may complain of a squeaking or a hard rubbing noise from the rear suspension when traveling over bumps. This condition usually happens when operating the vehicle during cold weather. The squeaking or rubbing noise may be caused by the rear suspension trailing arm bushings rubbing together or possibly contacting the vehicle underbody. To correct the condition, replace the rear suspension trailing arm bushings.

Tags: Eclipse Spyder, Mitsubishi Eclipse, Mitsubishi Galant, NVH solutions

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