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181  -  200  of  968
December 17, 2010

Across the Tundra  

The Toyota Tundra’s tire pressure monitoring system (TPMS) contains a valve sub-assembly that consists of a tire pressure sensor and a transmitter, both of which are installed in each tire and wheel assembly.

Tags: Mitchell 1, Toyota Tundra, TPMS

December 15, 2010

Returning to returnless fuel systems in the Ford F-150  Web-Only Article

Ford has used “returnless” fuel systems for quite some time now, but we still get many calls regarding the theory of operation and diagnosis of low or high fuel pressure problems. There are two types of returnless fuel systems. One is a mechanical returnless system and the other is the electronic fuel returnless system. This article will deal with the electronic returnless system used on 2004 and newer F-150 trucks.

Tags: Ford F-150, Fuel systems, Service bays, Technicians, Underhood service

"In North America, we are working with Chrysler, which has 2,400 dealers," says Magneti Marelli SpA, CEO Dino Maggioni.
December 1, 2010

Magneti Marelli eyes big opportunities in the U.S.  Web-Only Article

Magneti Marelli SpA, one of Europe’s largest auto parts suppliers with 4.5 billion euros in annual sales, is poised to grab more business in the United States, says company CEO Dino Maggioni in this exclusive interview with www.moderntiredealer.com. The Milan, Italy-based company, which has operations in 18 countries, including the U.S., recently became a supplier to Chrysler dealerships, specifically via the auto manufacturer’s Mopar brand.

Tags: Auto Parts, Chrysler Mopar, Service bays

November 12, 2010

AutoFocus: Don't dump on the dumping unit  Web-Only Article

If you encounter a Nissan Quest/Mercury Villager minivan (up to the 2002 model year) with the left front brake locking up, see if the right rear brake is locking up as well. This vehicle has a component called a “dumping unit” that is screwed into one of the outlet ports of the master cylinder. The brake line for the left front and right rear brakes come out of this dumping unit. It has been common for the dumping unit to prevent brake fluid from returning back into the master cylinder.

Tags: Brakes, Minivan, Service bays, Technicians, Under-car service

November 3, 2010

My beliefs, not make-believe  

Believe it or not, I have been editor of Modern Tire Dealer for 10 years! Between my editorials and Web blogs, you probably know more about me than you ever dreamed, or feared, possible.

Tags: Bob Ulrich, Editorial

Sophisticated electronic systems provide warnings in the case of a tired or inattentive driver by monitoring personal driving style, driving conditions, the driver’s use of controls, lateral and longitudinal acceleration, lane changes, etc. Mercedes-Benz refers to this as their “attention assist” system.
November 3, 2010

Top 12 emerging technologies  Web-Only Article

Technology is advancing rapidly, with automakers jumping through hoops to offer the “latest and greatest,” both to meet ever-more-stringent federal mandates and to make their vehicles more appealing to the buying public.

Tags: Anti-collision avoidance systems, Auto Service, Brakes, Diesels, Emerging technologies, Engines, Fly-by-wire, Heads-up display, Intelligent tire systems, Mike Mavrigian, Multiplexing, Steering, Vehicle lighting, Vehicle video cameras, Wheel Alignment

The likelihood of theft creeps into your business when there is a need, little risk and opportunity.
November 3, 2010

Breaking down ‘The Theft Triangle’  

Aggie has been your bookkeeper for more than 20 years. She signs your checks, knows your family, attends church regularly and understands everything about your business. She is indispensable in your shop. Aggie loves to play the slot machines.

Tags: Loss prevention, Norm Gaither, Theft prevention, tire retailing

“Anymore, what rolls in here has been driven right down to the wear indicator,” says Karen Miles.
November 3, 2010

From the tire buyer’s perspective  

People may be driving around on them longer and longer these days, but at some point, it’s certain that every driver in your city will buy a set of new tires — from someone. The market has become so competitive, however, that need alone does not guarantee customers will show up at your door with their wallets open.

Tags: Consumer viewpoint, Kymberli Hagelberg, Marketing, tire retailing

Clayton’s Tire Pros owner Clayton Snow sticks a small “thank you” note on every soda bottle.
November 3, 2010

Low cost (but high impact) marketing  

When it comes to in-store promotions, some tire dealers go all-out. But sometimes the best promotions are the simplest. That’s what Clayton Snow, owner of Clayton’s Tire Pros in South Jordan, Utah, believes.

Tags: Clayton Snow, Marketing, Store promotions, tire retailing

Comments(1)

What are the president’s duties at Community Tire? “Sales, planning, equipment, it’s everything,” says Berra (pictured at Reifen 2008 in Essen, Germany).
November 2, 2010

Exclusive interview with: Mike Berra Jr.  

Mike Berra Jr., 41, has been involved in the tire retreading and repair business all his life. His late grandfather, also name Michael, started Community Tire Co. Inc. in St. Louis, Mo., in 1935.

Tags: Mike Berra Jr., TIA, Tire Industry Association

Photo courtesy of GrayWood Automotive LLC
November 2, 2010

Weathering the storm  

Hurricane season for both the Atlantic and Eastern Pacific regions ends on the last day of November.

Tags: Hurricane preparedness, Insurance, Zurich

November 2, 2010

Crafting your personal mission statement  

Knowing what you want out of life can help you become a better person and better business leader. One way to sharpen your focus is to put pencil to paper — or fingers to keyboard — and craft a personal mission statement. It helps zero in on why you’re here (surely there’s more to life than worrying your mother).

Tags: Business insight, Tom Gegax

Customers want fast and friendly, clean and courteous, polite and professional service.
November 2, 2010

A tale of two dealers  

Jeff Foxworthy says, “If you think Taco Bell is a Mexican phone company, you may be a redneck.” I say, “If your customers are reading dog-eared magazines and watching Judge Judy on a TV that is as thick as it is wide, then you may be in trouble!”

Tags: Counter intelligence, Wayne Williams

Figure 1
November 2, 2010

Going Rogue?  

The 2008-09 Nissan Rogue’s tire pressure monitoring system (TPMS) uses transmitter-sensors installed in each wheel that transmit low pressure information when the vehicle is driven at speeds of 20 mph and higher.

Tags: Nissan Rogue, TPMS

November 2, 2010

Don't be a lost ball in high weeds!  

Rubber companies’ and independent research studies I’ve read have shown that 65% of all tire shoppers research the Internet before making a “destination decision,” the decision of which company they will call or visit.

Tags: Counter intelligence, e-commerce, Wayne Williams

Goodyear predicts winter tire sales in North America will reach close to 14 million units in 2010.
November 2, 2010

Winter 2010-2011: not as harsh  

Harsh best describes the 2009-2010 winter season in the United States. More than 60% of the country experienced below-normal, sometimes record-breaking cold temperatures.

Tags: Goodyear, Nitto, Uniroyal, Vredestein, Winter tires

Clarifying employee expectations stokes initiative and leads to their professional growth.
November 2, 2010

Communicate expectations  

After you get the hang of it, straight talk offers a lot of opportunity. The law of diminishing dedication holds that malaise develops when employees aren’t challenged, inspired partners in their own fate. For most, purpose and enthusiasm have the shelf life of sushi. So I developed the four-step Ask/Tell Technique to get them to open up. It keeps managers’ and employees’ expectations in line so there are no surprises. This is how it works:

Tags: Business insight, Tom Gegax

October 30, 2010

AutoFocus: Is air conditioning a nightmare or 'dream' service?  Web-Only Article

Air conditioning service and repair can be profitable, with few comebacks, or it can be your worst nightmare. Most technicians know that when a customer walks in and wants a tune-up, it’s time to ask a lot of questions. Customers assume their driveability issue will be solved by the magic of this service. It may be, but don’t count on it. The same issue occurs when they ask for “a shot” of refrigerant to fix their air conditioning.

Tags: Air conditioning, Service bays, Technicians, Underhood service

October 20, 2010

The right ways to explore new marketing ideas  Web-Only Article

As more and more businesses emerge vying for your attention -- and your marketing dollars -- many shop owners are literally being bombarded with ads and calls and e-mails filled with what feels like a million new ideas.

Tags: Advertising, Sales and marketing

Comments(1)

October 19, 2010

AutoFocus: Intermittent cluster trouble with the Dodge Caliber  Web-Only Article

I received a call on a 2008 Dodge Caliber with an intermittent loss of the instrument cluster (IC) gauges and the warning lights would come on. The symptoms would only occur when the vehicle was actually driven. I asked the technician to check for codes in all of the modules. He called me back with a list of eight stored codes.

Tags: Electrical Service, Service bays, Technicians, Underhood service

 

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