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<p>The feel-felt-found sales technique shows you empathize with your customer.</p>
November 1, 2011

'I have to think about it'  

"I have to think about it” is only six words, but it says a lot — or not.

Tags: Sales and marketing, Sales counter, Wayne Williams

October 20, 2010

The right ways to explore new marketing ideas  Web-Only Article

As more and more businesses emerge vying for your attention -- and your marketing dollars -- many shop owners are literally being bombarded with ads and calls and e-mails filled with what feels like a million new ideas.

Tags: Advertising, Sales and marketing

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