Be Informed : Stay Current
Free Weekly Hotwire E-News

Articles

RSS FEED
Search
Browse
SEARCH BY KEYWORD

SEARCH BY DATE RANGE  (optional)
From:
To:

1  -  4  of  4
February 28, 2012

Counter intelligence: Make ’em earn it  

As a former regional vice president running a group of retail tire and automotive outlets, rarely a week went by that a store manager wasn’t asking me for an equipment upgrade or a new piece of equipment.

Tags: Counter intelligence, Sales counter, Sales training, Wayne Williams

<p>The feel-felt-found sales technique shows you empathize with your customer.</p>
November 1, 2011

'I have to think about it'  

"I have to think about it” is only six words, but it says a lot — or not.

Tags: Sales and marketing, Sales counter, Wayne Williams

August 16, 2010

Even the speed of change is changing!  

Achieving excellence is a process. A process is an act of moving forward, requiring many changes.

Tags: Counter intelligence, Sales counter, Wayne Williams

Your sales staff builds your customers’ trust by accurately determining their needs, answering their questions and communicating progress.
July 26, 2010

Earning your customers' trust  

In our last two columns we touched on the importance of the sales counter, both the environment and the personnel. The sales counter is the most exciting, challenging and rewarding place in our industry, and to be successful requires a trained and motivated sales staff.

Tags: Counter intelligence, Sales counter, Wayne Williams

« Previous1Next »

 

eNews

Hotwire

Receive the latest MTD eNews in your inbox!

Signup Sign up for our Enews and receive the latest news, trends, and product information right in your e-mail inbox. Join Today!

View the latest eNews:
Monday Edition  |  Thursday Edition  |  CTD Online  |  Auto Service

Subscribe Today!