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Author Bio

Lori L. Mavrigian

Managing Editor

Since joining Modern Tire Dealer in 1979, Lori Mavrigian has held several key positions leading to her current title as managing editor. In addition to handling the day-to-day operations of magazine production, Lori writes features, contributes photography and is in charge of several of the magazines departments. She also works with the magazine's National Advisory Council for the exclusive Ludwig Report surveys. She earned a B.A. in Mass Media-Communications from the University of Akron.

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January 27, 2012

Create a 'Customer Bill of Rights' -- the Yankee way

Are you taking the direct route to customer satisfaction?

Tags: Customer satisfaction

Author: Lori L. Mavrigian | Posted @ Friday, January 27, 2012 7:38 AM | » Comments(1)

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Lori L. Mavrigian

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Tag: Customer satisfaction

January 27, 2012

Create a 'Customer Bill of Rights' -- the Yankee way

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