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February 28, 2012

Women really are from Venus  

What percentage of your customers are women? Fifty percent? Eighty percent? More than 80%?

Tags: Bob Ulrich, Editorial, Selling to Women

December 20, 2011

A time of heartfelt reflection  

As another year comes to an end, it seems only natural to reflect on the last 12 months. Reflection on past mistakes, like constructive criticism, is always good, in my opinion. At the very least, it allows past mistakes to become life lessons.

Tags: ARA, Bob Ulrich, Ed Wagner, Editorial, Jerry White

September 28, 2011

Getting down to business  

Is there anything that separates a Tire Dealer of the Year from the average dealer? Just what is it that makes him or her so special?

Tags: Bob Ulrich, Editorial, MTD TIre Dealer of the Year, Tire Dealer of the Year

February 15, 2011

Is Tire Rack your competition?  

The Tire Rack is an independent tire dealership. Its business model may be different from yours, but the owners have complete control over it.

Tags: Bob Ulrich, Editorial, The Tire Rack

Comments(2)

John Zimmer, left, accepts payment for an oil change from Tiffany Bailey, who works downtown.
November 4, 2009

Road trip!  

Did you check the spare tire?” I asked the tire dealer. My wife’s 2007 Saturn Vue had undergone a “used vehicle inspection” in preparation for my trip from Akron, Ohio, to Sarasota, Fla., and back, and I was getting ready to pay the bill.

Tags: Bob Ulrich, Price clubs, Road trip!, Tire Sales

Comments(1)

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