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<p>The Yokohama Avid Ascend enters the grand touring tire segment in 45 sizes.</p>
April 26, 2012

Technology with a-peel  

The use of orange oil in tires is not a gimmick or magic. Yes, it replaces some petroleum-based oils in the compounding, which is good for the environment. But it also helps the tire grip without sacrificing tread wear and fuel economy.

Tags: Going green, Orange Oil Technology, Yokohama

<p>Don&rsquo;t know who to talk with at the prospect&rsquo;s office? Always ask for the company&rsquo;s owner or manager. He&rsquo;s the one who can make the buying decisions.</p>
April 25, 2012

Go get sales instead of waiting on them  

Stop and think about this for a moment: Conventional wisdom tells us that a retail operation — your independent tire dealership — is designed for walk-in traffic. So you spend money as an owner or manager on building a great store experience, attempting to drive in traffic with advertising, promotions, merchandising and signage. And all the while you’re keeping the search on for the next winning location for expansion. All good. Continue those efforts,

Tags: Doug Trenary, Sales training, SalesMind

April 24, 2012

How to close a sale in a target-rich environment  

The retail sales counter is a kill zone. Recently I was in an Apple retail store, and as a marketing guy, I can’t help but pay close attention to retailer/consumer behavior.

Tags: Closing a sale, Counter intelligence, Wayne Williams

April 24, 2012

‘Mergers and acquisitions in tires are in high gear’  

Is someone knocking on your door to buy your business? If not, someone soon may. Mergers and acquisitions in tires are in high gear.

Tags: Ludwig Report, Saul Ludwig, Service revenues, Tire pricing, Tire volumes

April 24, 2012

Sticker shock  

Sometimes the government tries to do too much. Tire labeling and tire aging are cases in point.

Tags: Bob Ulrich, Editorial, Sticker shock, tire aging, Tire labeling

<p>Sometimes collegiate athletics rule. Dunn Tire sponsors the St. Bonaventure basketball team.</p>
April 23, 2012

Sports marketing from the retailer’s perspective  Web-Only Article

The Automobile Dealers’ Association has provided an irresistible incentive to have its members really work to enlarge the organization,” read the item in the September 1920 issue of Tires, the predecessor of Modern Tire Dealer.

Tags: CJ's Tire & Automotive Services, Dunn Tire, Sports Marketing, Sullivan Tire Co.

<p>Bob Bissler, Senior Editor, MTD</p>
March 14, 2012

Get put to the test  

Before anyone can perform tire service, they must be trained in a myriad of techniques and procedures from identifying lifting points and raising vehicles to evaluating and repairing damaged tires.

Tags: Automotive Tire Service, Bob Bissler, Certification, Editorial, TIA, Tire Industry Association, Training

March 14, 2012

Stock up on tires, as higher prices may well be on the way  

Last month I wrote that due to sharply lower raw material costs during 4Q11, I would not expect to see any further tire price hikes any time soon. Unfortunately, that was a wrong call because predictability of future raw material prices is all but impossible.

Tags: Ludwig Report, Raw material costs, Saul Ludwig, Tire prices

<p>Is your website optimized for mobile devices? What might display nicely on a larger PC screen often doesn&rsquo;t cut it on a mobile device.</p>
March 14, 2012

Optimizing for the mobile world  

Just when you thought things were settling down on the Internet front, the playing field has changed again. Not long ago all you had to do was to create a website, find a hosting company, make a few changes here and there, and you were “good to go.” Well, times have changed.

Tags: Mobile technology, online marketing, Wayne Croswell

Comments(1)

February 28, 2012

Strong new car sales lead to better replacement tire demand  

No snow — that was the problem for dealers in northern climates in December as retail tire sales at those dealerships were very weak. Some reported to me that comp store sales volumes last month declined by more than 15%. Wow.

Tags: Ludwig Report, Saul Ludwig

February 28, 2012

Internet marketing: Ultra-high performance tires  Web-Only Article

Locally, nationally or globally, the World Wide Web is becoming a necessary part of marketing and selling high performance tires. At the very least it can add to your bottom line.

Tags: High performance tires, Market share, Tire buying, ultra-high performance tires

<p>Torrey Blackburn (left) and brother Jimmy (right) worked weekends and  summers as children with their father Jim Sr. (center) at Blackburn&rsquo;s  Hubcap &amp; Wheel in Macedonia, Ohio.</p>
February 28, 2012

Wheel sales: Roadside riches  

Jim Blackburn Sr. is a man who doesn’t pass up an opportunity. And it was opportunity that took him from being an Archway cookie truck driver to the owner of a leading provider of new, used and refurbished OE wheels and hubcaps.

Tags: Blackburn's Hubcap & Wheel, Refurbished wheels, Wheel sales, Wheel Service, Wheels

February 28, 2012

Counter intelligence: Make ’em earn it  

As a former regional vice president running a group of retail tire and automotive outlets, rarely a week went by that a store manager wasn’t asking me for an equipment upgrade or a new piece of equipment.

Tags: Counter intelligence, Sales counter, Sales training, Wayne Williams

<p>Sometimes you have to step up to the plate to spur growth for your business.</p>
February 28, 2012

Prospecting for business: Leave your store!  

I could never make a better teaching point than to offer some real results — increased sales, profits and new customers with their new dollars — that several retail store managers shared with me recently. It happened at a training session for one of my independent tire dealer customers, a client who has 12 stores.

Tags: Business insight, prospecting, Sales calls

Comments(1)

February 28, 2012

A Twittering tire dealer – you are kidding, right?  

Let’s be honest from the start. You do not care about Twitter. Despite all of those who promote the efficacy of “social media,” you sort of laugh at the idea of being Tweeted what someone did on their lunch hour. It is laughable, really.

Tags: Business insight, Roger McManus, Twitter

January 25, 2012

Stop, look and listen: Make changes to grow  

The most rewarding part of my 35-year experience in the automotive aftermarket has been people. I love cars. I love wheels, tires, service and customers. I love the interaction of connecting the dots to satisfy the needs within our industry.

Tags: Business insight, Wayne Williams

January 25, 2012

Selling your business  

You have had a hard day. Two employees did not show up for work. Customers demand the impossible and then argue about the price. Fill rates from your tire suppliers are poor and you have to call several sources to just get tires. Last year was the worst year in business and you lost $87,809. You are frustrated and tired of the hassle. Why not just sell the business and enjoy retirement?

Tags: Norm Gaither, Selling your business

January 25, 2012

3 things to ignore in 2012  

Every year, industry experts try to predict what will become the hottest items on the market, or what the latest advancements will be. I think the proper word is “futurecasting.”

January 25, 2012

Economic signs are pointing to better sales for retail tire dealers  

For sure, the retail consumer tire business was rather lackluster in 2011 as the combination of high gasoline prices (that led to a decline in miles driven), high unemployment and low consumer confidence led to tire buying deferral.

Tags: Saul Ludwig, The Ludwig Report

<p>Analyst Saul Ludwig has been offering his in-depth analysis of the tire industry in MTD for 40 years.</p>
January 25, 2012

Saul Ludwig interview 2012: Extra sensory perception  Web-Only Article

Saul Ludwig has a sixth sense of sorts, which comes in handy when you are the pre-eminent analyst in the tire industry. He can see not only what is happening inside and outside the marketplace, but also how that affects the future.

Tags: Saul Ludwig, The Ludwig Report

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