Let’s be honest from the start. You do not care about Twitter. Despite all of those who promote the efficacy of “social media,” you sort of laugh at the idea of being Tweeted what someone did on their lunch hour. It is laughable, really.

Tags: Business insight, Roger McManus, Twitter

The broadly held definition of the difference between small business ownership and entrepreneurism boils down to a single word: “growth.” Increasing sales is not, by itself, growth.

Tags: Business insight, Dealership Growth, Global Tire Expo, Roger McManus

One day, Eric Randa, our vice president of loss prevention, dropped off a three-page memo. I scanned it and called him back into my office. “Eric,” I said, “this is a great memo, but I need you to condense it and make it simpler.” In fact, I said, write every memo like it’s for the president of a company, someone who has to read a hundred memos a day and doesn’t have time to read two pages, let alone three.

Tags: Business insight, Public speaking, Tom Gegax

Jim Pascale was just 27 when we hopped into my car and took off for Iowa. It was our first market outside Minnesota, and I’d just promoted Jim to Iowa regional manager. Speeding out of Minneapolis and down I-35, I asked to see his schedule. Gripping the wheel with one hand, Jim grabbed his planner from the backseat and handed it over. I was a little shocked by what I saw.

Tags: Business insight, Scheduling, Tom Gegax

In the NBA, when anyone on the basketball team is playing for himself rather than the team as a whole, failure is eminent. In business, when anyone in the company has an “I” mentality, it’s only a matter of time until failure creeps into the organization.

Tags: Business insight, Mark Eaton, Teamwork