Customers can be confusing. I don’t like to be confused, so I’m a little pushy. I want to know what a customer is thinking. I like to assume the sale. I assume from the start that my chances of making any sale are great right from the get-go. I know that this attitude has won a lot of sales for me over the years, and it continues to do so.
According to the results of our survey, demand for replacement tires was slightly better than flat in August despite greater-than-normal volatility in the sample of responses. From a volume standpoint the dealers reported they sold marginally more tires in August relative to the previous year.
This year, the Corporate Average Fuel Economy (CAFE) standard for passenger cars increased for the first time in decades, from 27.5 mpg to 34.1 mpg. By model year 2025, the CAFE standard will increase again to 54.5 mpg.
According to the results of our survey, demand for replacement tires was slightly better than flat in July despite greater-than-normal volatility in the sample of responses. Indeed, from a volume standpoint the dealers reported they sold marginally more tires last month relative to the previous year, following a 1.1% increase in June and a 0.6% decrease in May.
Prior to the public announcement it was going to sell BFGoodrich tires online, Michelin North America Inc. informed its dealers of the news. After Mary McLaughlin, owner of Independent Tire & Auto Inc. in North Andover, Mass., read the email, she had strong feelings about Michelin’s strategy. She shared both the email and her response to Michelin with us.
The tire pressure monitoring system (TPMS) of the 2006-2012 Toyota RAV4 is designed to provide warning when tire inflation pressure of one or more tires (including the spare tire) is low. A tire pressure monitor valve sub-assembly equipped with a tire pressure sensor/transmitter is installed in each tire and wheel assembly.
There are some 30,000 independent tire dealerships in the United States. The majority of you are one-store operations.
At their annual dealer meeting slightly less than one year ago, Falken Tire Corp. executives told the dealers about their aggressive plans for the North American market. The motivation for the new strategy was the dissolution of a long-standing global alliance between Falken’s parent company and Goodyear Tire & Rubber Co.
AAIW, SEMA, TIA, GTE, AAPEX – it’s not alphabet soup. Navigate through all the acronyms and you’ll discover a melting pot for all things automotive.
It would be true to say that Europe has something of a tire crisis at the moment. No, it has nothing to do with inexpensive Chinese imports or, in fact, new tire prices. The main problem right now is trying to ensure the tires on drivers’ vehicles are actually fit for purpose.
How do I start?” That is the dealer question I answered in part one of my story on assessing employee performance (August, Modern Tire Dealer). Once all job descriptions, standards and expectations are defined, and employees know what is expected of them, an assessment form must be created.
We all have customers who are friends, probably many; however, we can’t trade on relationships alone, we must be better than that. If the customer standing in your store is a friend, don’t be offended if he or she has used their smartphone to do a little pre-shopping before they stopped in.
Like many brick-and-mortar retailers, Ken Sylvester of United Tire and Service LLC is participating in online sales. But instead of creating an e-commerce website for his Philadelphia-area tire stores, he is dipping into the pool of consumers browsing other companies’ tire shopping websites.