Auto Service

The competition for automotive service is fierce, from car dealers, large chain store retailers, and mass merchandisers to small repair shops. We’ll keep you current on the latest news and trends in automotive service to grow this important aspect of your business.


March 31, 2015

One thing every business must do to protect its data

If you think your small business doesn’t have to worry about a data breach, you’re wrong.

Tags: Data breaches, Data security, Jeremy Henley, TIA, Webinar

March 30, 2015

Federal-Mogul creating four tech centers

Independent automotive repair providers throughout the U.S. soon will be able to tap into a network of technical training and product support resources designed to help enhance their competitiveness in an age of increasingly complex vehicle technologies.

Tags: Dan Ninivaggi, Garage Gurus, Technical Training

March 30, 2015

DENSO earns award from parts group

DENSO Products and Services Americas Inc. has received the Distinguished Original Equipment Partner Award from Automotive Parts Associates (APA) Inc.

Tags: Automotive Parts Associates, Bill Cook, Frank Cisek

A window lift motor for 1994-99 BMW 3 series Z3 vehicles is part of Cardone’s latest release.
March 25, 2015

Cardone's latest release includes exclusive parts

Cardone Industries Inc. has released 17 A1 reman numbers and 14 select new part numbers.

Tags: CV axle, Exclusive parts, Window life motor, Wiper motor

CRP says the new Rein Automotive brand power steering hose line offers exact replacements that meet
March 25, 2015

CRP Automotive adds power steering assemblies

CRP Automotive has introduced a vehicle-specific power steering hose line for popular European makes. The company says its Rein Automotive brand power steering hose program meets a growing need for replacement assemblies and solves key service issues such as availability, cost, and reliability.

Tags: European vehicles, Power steering hose

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Free vehicle inspections can be followed up with offers of car care packages that often convert
March 31, 2015

Want to grow your business this spring? Try giving away a service  

Commitment-free vehicle inspections give tire dealers a chance to market their services to prospects who come into their stores. Many consumers delay or avoid preventive maintenance. A free inspection can motivate a driver to take a vehicle to a shop to see what’s needed to prepare a vehicle for warm weather driving after a harsh winter.

Tags: Ann Neal, Auto service, Car Care Council, Spring car care

Tire technician Tyler Helmig balances a tire at Jost Tire Co. The small-town Missouri dealership
March 31, 2015

An economy for light truck tires  

The economy is giving the green light to light truck tire sales. Pickup trucks are the most popular new vehicles sold in the U.S., and a majority of the fastest-selling used vehicles are trucks and SUVs. Lower gas prices are helping Americans fall back in love with bigger, less fuel efficient rides.

Tags: Jost Tire Co., Light truck tires, LT tires, Montalbano Tire & Auto Service, Pilger's Tire & Auto Center

A lack of trust can prevent customers from purchasing at your store. Asking questions will show
March 31, 2015

How to motivate your customers  

I have spoken with thousands of today’s consumers and mystery shopped hundreds of tire dealers, restaurants, hotels and other service businesses. I have come to realize there are many things that motivate why people buy and why they do not buy from retail tire businesses.

Tags: Customer relations, Customer satisfaction, Customer service, Mike Townsend, Retail sales, sales and marketing

Reacting to tariffs, manufacturers increase pricing on value tires
March 23, 2015

Reacting to tariffs, manufacturers increase pricing on value tires  

According to the results of our survey, demand for replacement tires was flat in January. Indeed, from a volume standpoint the dealers reported they only sold 0.1% more tires in January on a year-over-year basis, following a 0.7% increase in December and a 0.9% increase in November.

Tags: MTD survey, Nick Mitchell, Your Marketplace

Figure 1: An exploded view of the tire pressure sensor.
February 13, 2015

TPMS: Ford Fusion, Lincoln MKZ and Mercury Milan  

The tire pressure monitoring system (TPMS) on the Ford Fusion 2010-13, Lincoln MKZ 2010-13, and Mercury Milan 2010-11 monitors the air pressure in the four road tires with wheel-mounted tire pressure sensors.

Tags: Ford Fusion, Lincoln MKZ, Mercury Milan, Mitchell 1, TPMS

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