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Auto Service

The competition for automotive service is fierce, from car dealers, large chain store retailers, and mass merchandisers to small repair shops. We’ll keep you current on the latest news and trends in automotive service to grow this important aspect of your business.

LATEST NEWS

April 17, 2015

AAPEXedu programs to highlight technology

During the 2015 Automotive Aftermarket Products Expo (AAPEX) in November, the 2015 AAPEXedu program will spotlight telematics, vehicle systems technology and the technology used to operate a business to help service professionals, warehouse distributors, retailers and manufacturers stay ahead of the curve.

Tags: 2015 AAPEX, AAPEXedu sessions, Telematics, Vehicle technology

April 17, 2015

Network's Lambert announces retirement

After 20 years as president of the Automotive Distribution Network (Network), Mike Lambert has announced his retirement. David Prater has been named interim president, effective May 1.

Tags: Automotive Distribution Network, David Prater, MIke Lambert

ACDelco s compact Li-ion 8V1/4 ratchet wrench will be available in mid-July. 
April 17, 2015

ACDelco has new ratchet wrench

General Motor Corp.’s ACDelco brand has added a Li-ion 8V1/4 ratchet wrench (ARW804) to its power tool line. It will be available in mid-July.

Tags: ACDelco, Power Tools

Mike Hinderer (right), a  guru  and technical product specialist, shows some training options to Ed
April 16, 2015

First Garage Gurus training center opens

Federal-Mogul Motorparts Inc. is opening the doors to a network of training centers so automotive technicians, service writers and shop owners can brush up on their skills and get acquainted with the latest automotive technology. The company’s first Garage Gurus center, in suburban Chicago, celebrated its grand opening April 14, 2015.

Tags: Dan Ninivaggi, Federal-Mogul Motorparts, Garage Gurus, Training

April 16, 2015

Women's Board to meet in August in Denver

The Car Care Council Women’s Board Summer Leadership Conference will be held Aug. 13-14, 2015, at the Denver Hyatt in Denver, Colo. The summer conference will offer speakers teaching personal and professional development skills, plus education on the latest trends affecting the automotive industry in the U.S. and abroad.

Tags: Car Care Council, Car Care Council Women’s Board, Conference, Young Auto Care Network Group

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USEFUL ARTICLES

Figure 1: Identifying the driver information center (DIC) buttons. Art courtesy of General Motors
April 15, 2015

2010-2013 Chevrolet Equinox and GMC Terrain  

The tire pressure monitor system (TPMS) of the 2010 – 2013 Chevrolet Equinox and GMC Terrain uses the instrument panel cluster (IPC), body control module (BCM), four radio frequency transmitting pressure sensors, and the serial data circuit to perform the TPMS relearn mode functions.

Tags: Chevrolet Equinox, Chevy, GMC Terrain, Mitchell 1, Tire pressure monitoring systems, TPMS

The new counter works for both the dealership’s employees and their customers. It is now
April 15, 2015

100 years old and open to change  

Since 1911, Daniels Tire Service has been serving the greater Los Angeles and surrounding areas with dependable, quality products and service. Daniels Tire Service is a premier provider of commercial tires and operates a collection of retail tire and automotive repair locations.

Tags: Counter intelligence, Sales training, Wayne Williams

Manny Geno considers Tire Pros, and all the tools they offer him, his dealership’s secret
April 14, 2015

For the dealer, by the dealer  Cover Story

When Manny Geno took over the family tire business in 2006, he wanted to transform it from a grease monkey, good ol’ boy shop to a destination for customers who need tire and automotive work in the small town of Booneville, Miss.

Tags: American Tire Distributors, Big O Tires, Community Wholesale Tire Inc., Conrad's Tire Service Inc., Independent Tire Dealers, Independent Tire Dealers Group, Jack Williams Tire Co., Joy Kopcha, K & M Tire, Kauffman Tire, Mickey Thompson Performance Tires & Wheels, Program groups, SPF Management LLC, TBC Corp., Tire Factory, Tire Solutions, U.S. AutoForce

Higher average service tickets more than offset weak traffic trends
April 14, 2015

Higher average service tickets more than offset weak traffic trends  

According to the results of our survey, demand for replacement tires was down slightly in February. From a volume standpoint, the dealers reported they sold 0.7% fewer tires last month on a year-over-year basis, following a 0.1% increase in January and a 0.7% increase in December.

Tags: Nick Mitchell, Northcoast Research Holdings, Your Marketplace

Mike Finley (left) goes over MyTireShop.com associate dealer program benefits with business owners
April 10, 2015

Jack Williams Tire: Taking care of its customers  

What do Bachman-Turner Overdrive and Jack Williams Tire Co. Inc. have in common? They both are known for taking care of business.

Tags: Bob Ulrich, Jack Williams Tire Co., News/views

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