For the seventh time in 16 years, Hennessy Industries Inc. was named Supplier of the Year by the National Automotive Parts Association (NAPA).
Each year, NAPA recognizes one supplier based on an overall rating relative to customer expectations and satisfaction. The criteria include customer expectations and satisfaction, with a focus on quality, delivery, sales growth and commercial support.
Hennessy is the only company to receive the award seven times.
"At Hennessy, we pride ourselves on exceeding expectations to provide quality products with exceptional customer service,” says Kevin Keefe, Hennessy’s vice president of marketing. “Our continuous focus on lean manufacturing and management is an absolute priority, and it guides us as we develop the best products and provide the best service possible for our customers.”
Hennessy was selected from nominees across the country by NAPA tools and equipment sales team members. In conjunction with the award, NAPA also recognized Hennessy for its 97% order fill rate.
Keefe says the award belongs "to everyone who works in our headquarters and manufacturing facilities in La Vergne, Tenn., and Bowling Green, Ky. "It’s a great reminder about why we do what we do."
For more information on the full-line wheel service equipment manufacturer, visit www.ammcoats.com.
Bob Ulrich was named Modern Tire Dealer editor in August 2000. He joined the magazine in 1985 as assistant editor, and has been responsible for gathering statistical information for MTD's "Facts Issue" since 1993.