Commercial Business

New maintenance network: Michelin Truck Care

Posted on March 12, 2014
Michelin Truck Care allows fleet managers to spend less time gathering data and more time making decisions.

Michelin Truck Care allows fleet managers to spend less time gathering data and more time making decisions.

Michelin Truck Care is a new national network of mechanical service providers for trucks with dedicated fleet maintenance managers and technicians. Standardized services that are audited by Michelin Americas Truck Tires (MATT) also is part of the program.

The network includes the follownig:

* mobile maintenance visits,

* consistent nationwide pricing and

* an integrated fleet maintenance system.

“Today’s demanding fleet operations require high-quality, consistent mechanical and tire service, whether at home or on the road," says Vic Koelsch, chief operating officer for MATT, a division of Michelin North America Inc.

"Michelin Truck Care is designed to meet these needs by delivering nationwide mechanical service that fleets can trust through an integrated network of providers. In fact, Michelin Truck Care will interface directly with the fleet’s asset management system, eliminating paper while improving managerial confidence.”

Maintenance is completed through a national network of service centers that are backed by the strategic Michelin Commercial Service Network.

Participating service locations are listed on Michelintruck.com/truckcare. They include Colony Tire Inc., Edenton, N.C.; Raben Tire Co. Inc., Evansville, Ind.; Snider Tire Co. (Snider Fleet Solutions), Greensboro, N.C.; Service Tire Truck Centers, Bethlehem, Pa.; Shrader Tire & Oil Co., Toledo, Ohio; Tire Centers LLC (TCi), Duncan, S.C.; Valley Tire Co., Charleroi, Pa.; and Ziegler Tire & Supply Co., Massillon, Ohio.

The service centers are run by experienced fleet maintenance managers and technicians who follow the American Trucking Associations’ Technology & Maintenance Council recommended practices.

More than 100 Truck Care service locations will be available by the end of the year.

In addition to the network of service centers, mobile maintenance is offered. Customers can receive the following services through either option:

* preventative maintenance for tractors and trailers to include oil, lube and filter service;

* D.O.T. annual inspections;

* electrical repair, including lights, charging and starting;

* brake adjustments, repair and replacement;

* wheel-end work to include seals and bearings;

* suspension repair and replacement;

* mud flaps;

* minor body repair to trailers and other service repairs; and

* reefer preventive maintenance services.

The procedures and services are audited by Michelin "to ensure standardized quality throughout the network and consistent parts and labor pricing using standard repair times and vehicle maintenance reporting standards coding." A national warranty backs all parts and labor.

Powered by TMW Systems software, the Truck Care integrated systems can manage the fleet’s data for them or feed the data automatically to their maintenance databases, regardless of the fleet’s software. Fleet management can outsource its maintenance work and eliminate the need for re-entering data.

The TMW system also interfaces with Michelin's national account billing system, so fleets receive the same prices nationwide. The system allows access to repairs, complete maintenance records and billing 24/7. In addition, fleet dashboard analytics provide up-to-date maintenance visibility and historical analysis.

For more details and to see the video, visit www.michelintruck.com/truckcare.

MATT is a division of Michelin North America Inc.

Related Topics: Colony Tire, Preventive maintenance, Raben Tire, Service Tire Truck Centers, Shrader Tire & Oil, Snider Tire, Valley Tire, Vic Koelsch, Ziegler Tire

Comments ( 0 )
More Stories
BKT says the Agrimax V-Flecto resists wear even at low operating pressure.
News BKT Displays Its Agrimax Ag Tires at FIMA in Spain

When members of the farming industry gather at Zaragoza in Spain for the 40th edition of FIMA, the International Trade Fair for Agricultural Machinery, Balkrishna Industries Ltd. (BKT) and its line of Agrimax tires will be there, too. The 2018 event, which began Feb. 20, will run through Feb. 24.

A special pre-event European Press Conference for Tire Cologne was staged by Koelmesse GmbH late last year.
News Tire Cologne Will Address Many Important Industry Segments

The Tire Cologne has posted a schedule of events for its first trade fair, to be held in May 29 through June 1, 2018, in Cologne, Germany. Although billed as "a trade fair for tires and wheels," it is really more than that, according to show organizers.

Adalino Figueroa is managing the new East Bay Tire service center in Yuma. He previously worked in sales of ag tires for BKT.
News East Bay Tire Opens a Service Center in Arizona

East Bay Tire Co. has established a permanent service location in Yuma, Ariz.

Be the First to Know

Get the latest news and most popular articles from MTD delivered straight to your inbox. Stay on top of the tire industry and don't miss a thing!