ASE introduces e-learning program

Posted on April 8, 2014

The National Institute for Automotive Service Excellence (ASE) has introduced an e-learning program, “Introduction to Automobile Service” (IAS) that focuses on awareness of entry-level tasks related to basic automobile service.

The program is delivered exclusively online and consists of four e-learning training modules and a separate quiz. An embedded glossary and safety zone section also help to promote proper safety measures.

The program was developed in response to requests from the industry for an ASE product targeting individuals whose responsibilities are concentrated in the entry-level career area, according to ASE.

Here’s an overview of the IAS program:

Module 1: Preparation and Documentation (includes sections A. Preparing Vehicle for Service, B. Locating Information, C. Tools and Equipment, and D. Preparing Vehicle for Customer.

Module 2: Fluids, Filters, Belts and Hoses Inspection and Service (includes sections A. Underhood (Part 1), B. Underhood (Part 2), C. Undercar, and D. Filters and Drive Belts).

Module 3: Suspension, Tire, and Brake Inspection and Service (includes sections A. Suspension Inspection, B. Tire (Part 1), C. Tire (Part 2), and D. Brake).

Module 4: Body, Battery, Charging and Electrical Systems Inspection and Service (includes sections A. Body, B. Battery, C. Charging, and D. Electrical).

Module 5: A final quiz covering the content in modules 1–4. Upon achieving a passing score, the user earns completion of the IAS Program.

ASE says the target audience for this program includes prospective and entry-level personnel, as well as any service professional interested in this specialty area, including service writers and parts professionals.

For those new to the industry, the new IAS Program can be the first step on the path to ASE’s certification program. Users who successfully pass the IAS Quiz may print a customized certificate of completion, rather than an ASE certification.

For more information, visit

Related Topics: ASE, e-learning program, National Institute for Automotive Service Excellen

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Bob Ulrich was named Modern Tire Dealer editor in August 2000. He joined the magazine in 1985 as assistant editor, and has been responsible for gathering statistical information for MTD's "Facts Issue" since 1993.
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