Mitchell 1 announced it will hold an expanded Shop Management “Super Workshop” July 17-19, 2014, in San Diego. The workshop is designed for those who have previously established competence using Mitchell 1 shop management software and now want to learn more advanced capabilities, better methods and shortcuts.
The curriculum for the two-day training session guides users through all levels of functionality in the Mitchell 1 Manager and ManagerPlus systems. The expanded agenda includes bonus break-out sessions, a practice lab and an expo featuring products and services offered by industry partners.
In the workshop, instructors will cover program setup values, inventory, reporting, best practices and advanced transactions as well as integration with aftermarket cataloging. The training explores both of Mitchell 1’s popular shop management solutions -- Manager 5.9 and Manager SE (version 6.5) -- since setup and operation is similar for these products. Users of both platforms will benefit from this training experience, notes Mitchell 1.
The break-out sessions are titled Reporting Insights, Maximizing Technician Efficiency with ProDemand and Connecting with Customers through SocialCRM. The practice lab will be equipped with computers and staffed by product specialists throughout the workshop.
The Super Workshop will be led by John Dwulet, senior product manager for Mitchell 1’s management software solutions, and Tim McDonnell, national training manager, who together have over 35 years of combined Manager and ManagerPlus training experience.
For more information or to register for Mitchell 1’s Shop Management Super Workshop, visit the Management Workshop website.
Bob Ulrich was named Modern Tire Dealer editor in August 2000. He joined the magazine in 1985 as assistant editor, and has been responsible for gathering statistical information for MTD's "Facts Issue" since 1993.