Mitchell 1 announced it has added a new video titled, SureTrack: The Fastest Path to Fixed, to its website at www.mitchell1.com, that provides a close-up look at how SureTrack helps technicians fix cars faster and with more confidence.
Mitchell 1 says SureTrack is an easy-to-search system that brings together a unique combination of intelligence and expertise to help aftermarket automotive shops increase accuracy and shop productivity, from diagnosis to completed repair.
In the video, Ben Johnson, Mitchell 1’s director of product development, shares some highlights of how SureTrack’s Real Fixes from actual technicians, along with the complete OEM repair information in ProDemand, work together to help auto service professionals work more efficiently.
“At Mitchell 1, we understand how diagnosing today’s complex vehicles can be a challenge. That’s why we developed SureTrack -- our latest information source in the ProDemand product line that brings industry experience into the system,” said Johnson.
“With full OEM content and millions of experienced-based articles, ProDemand and SureTrack together deliver the industry’s most complete shop solution to increase efficiency and simplify everyday tasks for automotive professionals.”
SureTrack is integrated with ProDemand, Mitchell 1’s OEM repair information solution, giving shops an end-to-end solution for diagnosing, estimating and performing the needed repairs. SureTrack combines diagnostic experience with repair timesavers and detailed parts replacement records, all wrapped in an interactive community of thousands of repair professionals and expert technicians, notes Mitchell 1.
The exclusive 1Search feature delivers this information together in a single location so technicians no longer have to search multiple databases with multiple logins and subscriptions to find the data they need to complete the repair.
Bob Ulrich was named Modern Tire Dealer editor in August 2000. He joined the magazine in 1985 as assistant editor, and has been responsible for gathering statistical information for MTD's "Facts Issue" since 1993.