Tenneco Inc. wants to reward loyalty in a big way. That is why the company has launched the 2017 Expert Plus loyalty program for automotive service providers.
The North Carolina Tire Dealers Association 2017 Expo and Trade Show March 3 and 4 will feature Modern Tire Dealer Editor Bob Ulrich, as well as MTD’s 2016 Tire Dealer of the Year, Alpio Barbara.
The event will be held at the Raleigh City Center Marriott and Convention Center.
Ulrich will moderate a forum of successful tire dealers, including Barbara, as they give advice on how to improve your business model.
The event’s keynote speaker is Stuart Schuette, CEO and president of American Tire Distributors Inc. He will speak at 6 p.m. on March 3 during the banquet. The Friday night events also include the association’s dealer of the year and hall of fame awards, plus scholarships to incoming college students.
At 9 a.m. on Saturday, March 4, Greg Marchand of Service Sales Academy will lead the first educational session of the day, and he’ll focus on what it takes to provide excellent customer service, all the way from the initial telephone call to the time a customer spends inside your store.
The forum with Ulrich and dealers follows Marchand’s customer service session on Saturday morning.
Saturday afternoon features a trade show of 60-plus vendors, which should begin around noon. Lunch is included at the show.
For more information, and to register for the expo and trade show, go to www.nctda.com/convention.
The January 2017 Facts Issue features a record 42 charts and graphs. That includes an expanded "Pricing and Sizes" section.
It looks like Cooper Tire & Rubber Co. will be the second tire manufacturer to announce a price increase or price increases three weeks into the new year.
Denso Products and Services Americas Inc. has added 14 part numbers to its selection of First Time Fit tire pressure monitoring system (TPMS) sensors. The new part numbers add coverage for more than 10 million European and Korean vehicles.
Directors of Goodyear Tire & Rubber Co. have declared a quarterly dividend of 10 cents per share of common stock. The dividend is payable March 1, 2017, to shareholders of record on Feb. 1, 2017.
Yokohama Tire Corp. (YTC) has named Jeff Barna chief operating officer. He will be responsible for sales, marketing and product planning.
Due to the Martin Luther King Jr. holiday, Modern Tire Dealer will not publish Hotwire on Monday. Look for the next edition on Tuesday, Jan. 17.
Blackburn OEM Wheel Solutions Inc. is extending its phone order assistance hours to better serve its growing customer base. The new hours are effective immediately.
Everything automotive can be found at the annual North American International Automotive Show. The 2017 edition is being held in Detroit from Jan. 7 through Jan. 21.
The Tire Industry Association (TIA) has finalized dates for two more of its Automotive Tire Service (ATS) Advanced Instructor classes in 2017.
Hercules Tire & Rubber Co. is adding four sizes to the Terra Trac AT II, giving the lineup 58 SUV and light truck SKUs, ranging from 15 to 20 inches.
Toyo Tire & Rubber Co. Ltd. is expanding its research and development space in White, Ga., to boost its North American business. The work is scheduled to be complete in 2017.
Hercules Tire & Rubber Co. beefed up its warranty program in three ways on Jan. 1, 2017. Road hazard coverage for mud tires and commercial traction tires is just one part of the expanded program.
The National Institute for Automotive Service Excellence (ASE) has named four officers to its board of directors and elected two people to its board of governors.
Michelin Group’s new Pilot Sport 4S has a Y speed rating (186+ mph) and offers a 30,000-mile warranty. The product line initially includes 35 sizes, in widths ranging from 225mm to 345mm, aspect ratios from 30 to 45, and rim diameters from 18 to 20 inches.