Bolt On Technology LLC holds the No. 1079 spot on the 36th annual Inc. 5000 ranking of the nation’s fastest-growing private companies.
An upcoming free webinar, "Commitments: Understanding Customer Buying Decisions," will help improve your retail selling experience. It will be held today, Wednesday, Feb. 15, 2017, starting at 2 p.m. ET (11 a.m. PT), and last an hour.
Dennis McCarron, executive director of Dealer Strategic Planning Inc. 20 Group and a monthly contributor to Modern Tire Dealer, will lead the discussion.
"One of the most common communications occurs between a salesperson and a customer, with a minimum of three conversations per customer per visit," he says. "Yet there is very little information out in the industry beyond '5 steps to a sale.'"
McCarron will take what he calls a scientific look at those conversations and how to improve them for a better experience for both employees and customers. After a brief history of the psychology of a sale, he will reveal the following:
* the subconscious signals customers give when it’s time to move the sale forward;
* the importance of “learn, practice, review, repeat”;
* what separates the top 2% performing salespeople from the rest.
To register for the free webinar, click on this link: "Commitments: Understanding Customer Buying Decisions."
The webinar is the third in a series of free webinars led by McCarron. The first was "Payroll: The Killer of Companies" on August 16, 2016. The second was "Cash Flow & What You Need to Know" on December 13. Each webinar will be available on-demand for 12 months following the live event date. To register, click on the previous webinar in which you are interested.
But if you are a "what have you done for me lately?" kind of person, check out the webinar on Feb. 15!
Six months after the first DieHard Auto Center opened in Texas, Sears Holding Corp. has opened two more DieHard stores in the Detroit area.
Goodyear Tire & Rubber Co. has named Christopher Helsel vice president and chief technology officer.
Monro Muffler Brake Inc. is changing its name.
Hunter Engineering Co. has released two videos that explain the purpose and function of driver assist systems and the importance of proper mechanical and safety system alignment.
RNR Tire Express & Custom Wheels (RNR) has been ranked No. 4553 on the 36th annual Inc. 5000. It is the third time Inc. magazine has ranked the tire and custom wheel franchise among the nation's fastest-growing private companies.
Remember email? Sometimes in the communication that is texting, tweeting or ‘Snapchatting,’ email is taken for granted. Facebook is great for sharing your thoughts and feelings to everyone you have friended, but email is more targeted, especially when used for business. You might say it is even more personal than Facebook because it is designed for interaction between two people or among a small group of people.
“Cool it with the direct mail.” That was the advice given by Tom Eisenberg to Bob Mirman, his mentor at West Coast Tire and Service Inc. in Los Angeles.
There are off-road warriors who never let their vehicles or mud-terrain tires touch pavement. There are others who like to occasionally play in the dirt, but need their fun vehicles to do double duty to go to work or school. And increasingly, there are drivers with lifted trucks and mean-looking tires who chase the aesthetic more than the lifestyle their vehicle portrays.
Tireco Inc.’s new Milestar Grantland AP light truck tire is available in 25 sizes.
CRP Automotive has developed three service kits designed to simplify transmission fluid service on Audi, BMW and Volkswagen vehicles.
Here’s the first hint that the newest tire store Ron Baxter and Ross Baxter are opening in Idaho Falls, Idaho, isn’t a typical retail store: the size. It’s 37,000 square feet.
Forward Lift’s new DP15 two-post lift services cars, trucks, vans and small buses weighing up to 15,000 pounds.
Cooper Tire & Rubber Co. cites an 18% reduction in energy usage in the production of tires as evidence of progress in its sustainability initiatives.
Colleen Horn Doyle, legal counsel for McCarthy Tire Service Inc., has been named to the “2017 Pennsylvania Rising Stars” list by Super Lawyers, a national rating service of outstanding lawyers.