Retail

Amazon Picks Its Partner for Tire Installation — Sears

Posted on May 9, 2018

Amazon.com has picked the company that will be the first to offer tire installation and balancing services for consumers who buy any tire on its website. It's Sears Auto Centers.

Amazon customers will soon have an option to select tire installation when buying tires — the 400-plus Sears Auto Centers locations in the U.S.
Amazon customers will soon have an option to select tire installation when buying tires — the 400-plus Sears Auto Centers locations in the U.S.
Sears Holdings Corp. made the announcement May 9. Sears says it will install any brand of tires purchased on Amazon. The service will begin "in the coming weeks" in eight metropolitan markets and will be available through 47 Sears Auto Centers in those markets: Atlanta, Chicago, Dallas, Los Angeles, Miami, New York, San Francisco and Washington, D.C.

After the initial launch, Sears says it will "quickly" expand the service to Amazon customers through all of its 400-plus Sears Auto Center locations in the U.S.

The partnership with Amazon will bring about another benefit for Sears. The company's DieHard all-season passenger tires will be sold on Amazon.com.

When the system is rolled out, Amazon will offer consumers a "ship-to-store" option that's integrated into its checkout process. Customers will select their tires and also choose their preferred Sears Auto Center location and preferred date and time for installation. Sears will follow up and confirm the appointment time.

The Sears-Amazon partnership began in July 2017 when the brick-and-mortar retailer began selling its Kenmore appliances on the world's largest shopping site.

"Kenmore is now distributed nationally on Amazon with over 250 products and we are exceeding customer service level expectations," says Tom Park, president of the Kenmore, Craftsman and DieHard brands at Sears Holdings.

In December, DieHard-brand products such as jump starters and battery chargers were added to Amazon.com. DieHard Advanced Gold AGM automotive batteries were added in February 2018, and now DieHard all-season passenger tires can be purchased on Amazon.com.

"Amazon.com customers can expect terrific performance and reliability from DieHard tires and professional installation from Sears Auto Centers," says Park. "We're thrilled to expand our assortment of this iconic brand to include passenger tires on Amazon.com."

For more information on Sears Auto Center please visit www.SearsAuto.com.

Related Topics: Amazon.com, online sales, online tire sales, Sears, Sears Auto Centers, Sears DieHard, Tire balancing, Tire installation, Tom Park

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