FREE WEBINAR

Commitments: Understanding Customer Buying Decisions

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Originally aired: Wednesday, February 15, 2017 ● 11:00 AM PT/2:00 PM ET

One of the most common communications occurs between a salesperson and a customer with a minimum of 3 conversations per customer per visit. Yet there is very little information out in the industry beyond “5 steps to a sale.” We will take a scientific look at those conversations and how to improve them for a better experience for both employees and customers.

Join us as we discuss:

• A brief history of the psychology of a sale

• The subconscious signals customers give when it’s time to move the sale forward

• The importance of “learn, practice, review, repeat”

• What separates the top 2% performing salespeople from the rest 

Speaker:

Dennis McCarron, Executive Director, Dealer Strategic Planning, Inc. 20 Group 

Register today!

FREE WEBINAR

Cash Flow & What You Need to Know 

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Originally aired: Tuesday, December 13, 2016 ● 11:00 AM PT/2:00 PM ET

Cash Flow is not just for accountants, it’s for small business owners who want to know where their money goes after posting a profit on the P&L. In this webinar, we will take the owner’s approach to learning and applying:

• IF you post a profit, why can there still be a cash restriction?

• Why CASH is #1 in business, not profit (that’s #2!)

• What an owner needs to know about a balance sheet

• Inventory is an asset, not an expense

Join us for a frank discussion that breaks the wall of accountant jargon and gets you in the know regarding how cash works through a P&L and Balance Sheet.

Speaker:

Dennis McCarron, Executive Director, Dealer Strategic Planning, Inc. 20 Group 

Register today!

FREE WEBINAR

Payroll: The Killer of Companies

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Originally aired: Tuesday, August 16, 2016 ● 11:00 AM PT/2:00 PM ET

This webinar will cover the essentials of payroll management and how to avoid common lethal mistakes companies make regarding payroll:

• Techs: overpaying and how to stop it

• Goals and targets for managing your payroll

• How to track payroll and tech efficiency

• Flat rate or hourly: pros and cons of payroll plans

• How to tie incentives into higher profits

Join us for this informative session and learn how to better manage your payroll and boost your dealership’s bottom line!

Speaker:

Dennis McCarron, Executive Director, Dealer Strategic Planning, Inc. 20 Group

Register today!

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