There are more than 29,000 independent tire dealerships in the U.S., and I like to think they all care about satisfying the customer. But every once in a while, I hear about a store manager taking advantage of a customer.
Would you consider Toyota Motor Sales U.S.A. Inc. a domestic or foreign car company? The parent company is based in Japan. But Toyota has been manufacturing vehicles in the U.S. since 1972.
"Next they'll be selling tires. They sell almost everything else."
Was 2017 a good year for Goodyear? That's a relative question. But the company, as Chairman, CEO and President Rich Kramer keeps saying, continues to follow its long-term strategy of embracing the revolutionary changes in technology (he calls them a "disruption"), catering to millennials, and “to work from the market back” to deliver the tires dealers demand the most, especially high value-added tires such as the Goodyear WeatherReady.
When Mike Erickson took over as president of the North Carolina Tire Dealers Association (NCTDA), he did not do so as a figurehead. He wants to make a difference for the tire dealers in North Carolina. He said as much at the NCTDA Expo and Trade Show last March.
Goodyear Tire & Rubber Co. is testing a mobile tire installation program that appears to be similar to Michelin OnSite, which Michelin North America Inc. discontinued.
I just noticed one of Modern Tire Dealer’s charts from my “Online sales remain a sore point based on survey results” story in the November issue is not clear and is being interpreted incorrectly. As Deputy Barney Fife was fond of saying, we need to “Nip it in the bud!”
Kim Jong-Ho has been appointed chairman of Kumho Tire Co. Inc. by Korean Development Bank, the current creditors of Kumho Tire. The appointment will be effective Dec. 1, 2017.
Every year, Consumer Reports (CR) tests tires for its November issue. All-season tires and winter tires have been favored in the past, but this year, the tire testers went all out, testing tires in seven all-season segments and three winter tire segments. Gene Petersen, Jennifer Stockburger and Ryan Pszczolkowski outdid themselves this year.
The negotiations on a new Standard Automotive Agreement between the New Car Dealers Committee (NCDC) and Automobile Mechanics' Local 701 are getting nasty, with both parties digging in their heels.
State tire dealer association presidents are unsung heroes. They climb the ladder to the presidency by performing time-consuming but necessary jobs because they believe in their group and its members.
If you are a victim of ransomware, what should you do? Here are some choices.
Last night I watched back-to-back tire advertisements on the national evening news that took different approaches to wooing the customer. One was from Discount Tire. The other was from Conrad’s Tire Express & Total Car Care.