Robert Bosch LLC is backing its KTS 340 diagnostic tool with a 10-year limited warranty on parts and labor.
Bosch introduced the diagnostic and service tool in April 2010 (see "Bosch designs diagnostic tool for North America"). It is designed specifically for use in the North American automotive service market.
“This warranty far exceeds anything else offered in the aftermarket,” says Ruediger Hirschmann, KTS product manager for the Bosch Diagnostic Business Unit.
“Most equipment manufacturers offer only a one-year warranty, with an additional year possible in certain instances. This 10-year warranty on the Bosch KTS 340 covers all components except normal wear or replacement items, like back-up batteries, which are inexpensive and readily available from retailers everywhere.
"All the shop owner needs to do to maintain the warranty coverage is to continue his subscription to ESI[tronic] database updates and not physically damage or abuse the tool. Otherwise the warranty covers all parts and labor,” he adds.
Should a problem occur while the tool is under warranty, the shop owner or technician need only call a special KTS 340 toll-free support number. A specialist from the Bosch Diagnostics Business Unit will discuss the problem in detail and determine the best solution to resolve the problem quickly.
The Bosch KTS 340 provides rapid and reliable diagnosis of domestic, Asian, and European vehicles utilizing Bosch’s globally-sourced ESI[tronic] database. For more information, visit www.kts340.net.