Camso Inc. is increasing the warranty terms of its mini-excavator tracks (MEX HXD and MEX SD).
The warranty for the MEX HXD is changing from 30 months/2500 hours to 36 months/3000 hours – whichever comes first. And the warranty for the MEX SD tracks is changing from 18 months/1500 hours to 24 months/2000 hours.
In addition, MEX tracks are non-prorated so customers receive full value on warranty replacement tracks related to manufacturing defects versus competitive products that base warranty on months of service or work with a prorating system.
"We are very pleased to be in a position to increase our warranty terms. This program is one of the ways that we intend to provide exceptional service to our customers," says David De Waele, product management director for construction in Europe, the Middle East, Africa and Asia Pacific.
“Our improved track designs, testing and premium rubber compound allows us to provide the best warranty of the industry to our customers."
Camso says its Camso HXD tracks are designed with a much thicker carcass, which offers more protection on puncture and edge cutting and translates to improved damage resistance and less downtime. The company says the tracks offer more than 30% more service life than standard aftermarket tracks.
Camso construction tracks are warranted against defects in materials and workmanship from date of purchase. This changes to the warranty terms are already applicable. The warranty claims can be made directly to a Camso dealer. To learn more on service conditions and warranty guidelines visit camso.co.