Point S Canada/Unimax Tire Ltd. recently held its 40th anniversary convention in Lisbon, Portugal, where it revealed the five winners of its 2019 Quality Challenge.
For the Challenge, Auto centers were judged on nearly 200 strict criteria, the company notes. The winners earned a trip for two to Thailand in February 2020, where they’ll join the Quality Challenge winners from all 37 countries in which Point S operates.
The winning auto centers are:
- Point S Pneus et mécanique Ste-Catherine
- Point S Pneus Ratté Beauport
- Point S Desharnais Pierre-Bertrand
- Point S Pneus Villemaire St-Jérôme (Laurentides)
- Point S Garage Daniel Martin
“The Point S Quality Challenge is a chance to improve the customer experience at our auto centers,” says Daniel Beauvais, director of network operations. “That’s one of the company’s main goals. A solid customer experience means greater customer loyalty.”
Point S has over 5,500 retail outlets in 37 countries. In Canada, the network of independent tire and automotive service dealers has more than 220 points of sale.
For more than 40 years, Unimax Tire Ltd. has ranked among the largest networks of independent retailers and tire distributors in Canada, selling over 3 million tires every year. Active in Quebec, Ontario, Alberta, British Columbia, and all 4 Atlantic provinces, the company has 7 retail banners, through which it operates over 850 points of sale, including Point S and more than 75 tire distribution warehouses with its partners. Unimax Tire ihas been named one of Canada’s Best Managed Companies.