Mitchell 1 teams up with O'Reilly Auto Parts

Nov. 15, 2011

Mitchell 1 reports its Manager/ManagerPlus shop management software was recently named the preferred management system of choice by O’Reilly Auto Parts.

Mitchell 1 and O’Reilly Auto Parts joined forces in 2002 to create a partnership to build customer loyalty by helping professional service providers save time and money by using an electronic parts ordering system, Mitchell 1 says. Today, this pairing gives automotive repair shops electronic access 24/7 to O’Reilly aftermarket parts, supplies and accessories.

“Mitchell 1 and O’Reilly have had a very successful partnership for over nine years thanks to the commitment of both companies to facilitate the parts ordering process,” says Dan Kelley, director of strategic partnerships for Mitchell 1. “This alliance has truly innovated the electronic parts ordering arena over the years, giving tremendous value to both the parts vendor and professional service provider customers.”

“O’Reilly has chosen Mitchell 1 as our preferred management system based on their continued dedication towards development, communications, sales and field training,” says Tony Bartholomew, vice president of professional sales for O’Reilly.

Using Mitchell 1’s Manager/ManagerPlus software, automotive repair shops have the opportunity to streamline their parts ordering processes to save time and reduce labor costs. They can write an estimate using their choice of integrated catalogs to quote accurate pricing and be assured the parts are available. Prices, description and part numbers are automatically transferred to orders.

Mitchell 1 Manager helps repair shops project a professional image, increase car count, increase revenue per RO, stay competitive and maintain profitability, the company says. Manager also seamlessly integrates with Mitchell 1 OnDemand5.com to deliver repair, TSB, maintenance, parts and labor information.