Retail Service Wholesale Distribution

Andreoli integrates online appointment scheduler

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Point-of-sale software developer, Andreoli & Associates Inc. (A&A) announced has completed an integration project with www.MyAutoServiceAppointments.com to provide integrated online appointment scheduling for tire and automotive services.

“Retail customers of dealers using our HITS BPOS point-of-sale software can now book appointments online for oil changes, tire rotations, inspections and other fixed-time auto services and preventative maintenance,” says A&A’s Mike Andreoli. “Those appointments are then transferred from the online system to the point-of-sale software and integrated in with existing in-shop appointments.”

The integrated solution is already in use at Upton Tire Pros, a five-location retailer in Jackson, Miss. Upton assisted with the integration and field testing. Owner, Mike Upton, comments, “We are thrilled with the results thus far. Recently, we had 17 appointments booked online for a single day for our busiest location.”

Mark Jones of www.MyAutoServiceAppointment.com stressed the value to a dealer's operation,

“It can be very frustrating for a consumer to get a busy signal or be put on hold when all they want to do is make an appointment for a routine automotive service such as an oil change,” says Mark Jones of www.MyAutoServiceAppointment.com.

Cost to add the online scheduling module for a single location is less than $99 a month.

For additional information regarding the HITS BPOS contact Andreoli & Associates, Inc. at 800-438-4487 x32 or on the web at www.aasys.com.  For more information on the online appointment scheduler, please visit www.MyAutoServiceAppointments.com.

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