Retail

Snap-on Diagnostics offers training videos on its Web site

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Snap-on Diagnostics has added training videos to its Web site. The Modis, Solus Pro, Vantage Pro and Ethos diagnostic platform training videos are part of its "Training Solutions" program.

 

The intent of Training Solutions is to "provide quality product training that is available to professional technicians 24 hours-a-day, seven days-a-week, when it is most convenient for them," according to the company.

 

"We realize that in order for technicians to utilize the full value of our products, they may need the opportunity to learn over time as their experience grows with the use of the various tools that we offer," says Al McCaskey, manager of customer care.

 

"For this reason, we provide entry-level product training courses at no charge. Plus, we give technicians the ability to revisit these training sessions as often as necessary to learn at their own comfort level and to review at their convenience. There are no complicated registrations or passwords to remember."

 

"TechEd Advanced" courses also are available to expose technicians to the more challenging uses of their diagnostic tool, including case studies and examples of difficult diagnosis and solutions.

 

Testing is available following each training module to allow technicians to measure their comprehension of the material. Once they pass the course, they can print out certificates of completion for their records.

 

Snap-on Diagnostics is part of Snap-on Inc. The company's products are sold through its franchised dealer van, company-direct sales and distributor channels, as well as over the Internet. For more information, visit diagnostics.snapon.com.

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