50 Below finds a solution for Kost Tire
Kost Tire and Auto Care Centers, one of the largest independent tire dealers in the country, has selected the 50 Below Retailer First dealer website solution. 50 Below is an ARI Network Services Inc. company.
Based in Binghamton, N.Y., Kost Tire is ranked 20th on the Modern Tire Dealer 100 list with 53 retail stores in New York and Pennsylvania.
“Since 1938, our growth has been driven by a commitment to customer service and putting industry-leading technology to work in our business," says Christopher MacNeil, manager of website, Internet and social media for Kost Tire. "We chose 50 Below/ARI because their focus on customer service and dealer websites will help Kost service and sell more product in-store and online."
MacNeil says Kost needed a website "that not only supported our business model and goals, but provided visitors with the ability to quickly find the product they were looking for. Since deploying our new 50 Below website, we’ve increased weekly quote and service requests by 275%.”
With their 50 Below website, Kost Tire and Auto can handle all online requests as quickly as if the customer was in their brick-and-mortar store. The added functionality also allows consumers to easily find the closest Kost location.
The site also includes a tire fitment guide and service video library.
ARI creates award-winning software-as-a-service ("SaaS") and data-as-a-service ("DaaS") solutions that help more than 2,100 independent automotive tire and wheel dealers with over 3,400 retail locations.