Retail Service Suppliers

CRM programs work with non-Mitchell 1 systems

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Mitchell 1 has opened its Customer Retention Marketing (CRM) programs to work with non-Mitchell 1 management systems, including NAPA TRACS, ALLDATA Service Center, R.O. Writer and others.

“We expanded our popular CRM program to make it available to a wide range of users,” says David Niemiec, general manager of Mitchell 1’s business performance services.

“Our new eCRM and products will now work seamlessly with any number of shop management systems. These programs were designed to be completely automated and deliver a measurable return on investment.”

Automotive repair shops will receive the same benefits and support as Mitchell 1 Manager customers, adds the company.

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