Retail

ACCC selects on-hold messaging vendor

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American Car Care Centers (ACCC) has picked Applied Media Technologies Corp. (AMTC) to supply its on-hold phone messaging.

"Under the agreement, ACCC stores will receive special pricing on AMTC’s TelAdvantage system, including the iQueue II Digital Music and Messaging on Hold Player and custom message recording," say ACCC officials.

AMTC has provided TelAdvantage service to more than 15,000 clients globally.

"As a coast-to-coast operation, maintaining brand consistency is a challenge," says ACCC Program Development Manager Denise Rawls. "By using TelAdvantage and HoldDirect, we can help our dealers project a professional and consistent image."

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