KYB Americas launches training program

Aug. 20, 2012

KYB Americas Corp has launched a new comprehensive Stability Control and Sales Training program for service providers. 

The company says it was created, in part, because the rapid increase of strut-equipped vehicles and the higher cost of replacing them has made it more difficult for the service provider to earn the sale.

Training includes:

* shock and strut technical information,

* how to evaluate shock and strut performance, and

* how to easily communicate the purpose and value of maintaining vehicle-designed ride control performance to your customers.

Stability Control and Sales Training programs are administered by qualified KYB ride control specialists in live classroom sessions or interactive online webinars in the U.S. and Canada. At the end of the program, attendees can expect to have a better understanding of the true purpose of shocks and struts, a belief in the value of maintaining vehicle-designed control, and communication techniques to explain these important points to the motorist, the company reports.

“As a manufacturer, it’s vital to consider the knowledge and training needs of our distribution and service provider customers,” says KYB Director of Marketing and Training Mac McGovern. “We spearheaded our Stability Control and Sales Training program to supplement KYB’s superior product, with knowledge and communication tools the service provider can use to create sales opportunities in their shop.”

For more information, visit www.kyb.com.

 KYB is offering classroom sessions or online webinars for its Stability Control and Sales Training programs.