On the Rise: Nicole Thigpen
Office Manager - Dublin | Dorsey Tire Co. Inc. | Age: 35
What was your first job in the industry?
My first job in the tire industry was as a receptionist answering phones at a small local tire shop.
What attracted you to the industry?
Honestly, I never saw myself working at a tire shop as I was in the wedding rental business, two totally different atmospheres. I decided to leave that job and a family member told me about an available position at their company. It was new but turned into a lot of opportunities for me.
What’s the biggest challenge you have faced in your career?
One of the biggest challenges is being a woman in a "man's" world. Customers typically ignore you and want to talk to a man about their issue. You have to prove to customers and co-workers that you have knowledge about tires.
Who has had the biggest influence on your career?
Dorsey Tire has had a tremendous influence on my career. They came in and gave me the knowledge and encouragement to succeed in this industry. They lift you up and push you to learn more and guide you along the way. I have not had a company show as much interest in the growth of their employees as Dorsey has.
What’s your biggest accomplishment in the industry?
One of my biggest accomplishments in the industry would have to be the growth and confidence I have obtained in the last few years working with Dorsey Tire. I went from answering phones with no clue how to answer questions about tires, to being knowledgeable enough about tires to help manage the shop. Being able to answer questions and help our company grow is very rewarding.