Commercial Business Retail Suppliers

What's the top service trucking fleets demand?

Order Reprints

What is the most important service that trucking fleets demand from independent commercial tire dealers? Emergency on-site service, according to Modern Tire Dealer's recent Commercial Tire Dealer Survey.

Slightly more than 43% of respondents to the survey listed emergency on-site service as the top service. Other "extremely important" qualities cited by respondents, in descending order, are as follows:

* 24-hour emergency road service;

* early morning service;

* equitable adjustment policy;

* low prices;

* particular retread process;

* particular brand of tire;

* tire maintenance program;

* vehicle maintenance work.

Rounding out the bottom of the list are mounted/refurbished wheel programs and scrap tire surveys.

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