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Identifix upgrades online resource

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Identifix Inc. has released its new Factory Scheduled Maintenance (FSM) program in Direct-Hit. The Identifix Direct-Hit FSM feature is designed to access original equipment manufacturers' recommended maintenance activities based on specific year, make, model and mileage situations.

With extensive coverage through 2010 model years, this new offering “will enable automotive repair shops that perform vehicle maintenance services to provide factory recommended maintenance schedules to their customers in under a minute, even for the most complex versions,” according to the company.

Unlike traditional mileage-based maintenance schedules, which focus on recommended services based on "normal" or "severe" conditions, Identifix's new generation of preventive maintenance plans are designed to provide “a broader and more robust set of information for vehicle maintenance.” Direct-Hit's FSM delivers factory information for:

* “Maintenance Minders,”

* time-driven schedules, and

* multiple versions of schedules based on special operating conditions.

And, since not all manufacturers provide vehicle recommended maintenance the same way, Identifix has adapted the FSM program to support all systems.

"We know when customers drop off or pick up their vehicles they just want to get in and out. So unless the shop can record the vehicle mileage, get answers to some questions and put the correct list of maintenance activities in the customer's hands fast, they risk missing an opportunity for additional business," says Jeff Sweet, Identifix president. "At Identifix, we build our products to help technicians streamline their daily workflows.”

Direct-Hit is a subscription-based online diagnostic resource. For more information, visit

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