Retail Service Suppliers

Identifix is AAA Automotive Preferred Supplier

Order Reprints

Identifix reports it has been selected as a AAA Automotive Preferred Supplier.

The supplier list includes more than 8,000 AAA-approved repair facilities that meet and maintain high professional standards for training, equipment, cleanliness and customer satisfaction..

In addition. the company has created a special bundle of services that will be available to all AAA Approved Auto Repair facilities across the U.S. and Canada. The bundle includes Identifix's Direct-Hit and Hotline services. These services offer quick and effective experience-based diagnostics for increased productivity and profitability, Idenfifix says, as well as access to its database of pattern failures, specific vehicle symptoms, associated short-cut tests, and confirmed fixes.

“We are honored and also very excited to be recognized as a AAA Automotive Preferred Supplier because our goals align so well,” says Jeff Sweet, Identifix president. “We provide services that can help a shop be more efficient, and ultimately lead to the vehicle owner having a better overall service experience.”

Direct-Hit is Identifix’s subscription-based online diagnostic information source offers real-world, proven diagnostic and fix information. It has been developed from over 3.6 million Identifix Repair Hotline calls to the company’s 45 ASE master certified technicians.

Direct-Hit delivers more than 350,000 Hotline Archives that cover symptoms, associated short-cut tests and fixes and over 175,000 confirmed fixes. Direct-Hit is updated constantly with over 6,000 new symptoms and associated short-cut tests and fixes added to the database each month.

Direct-Hit enables technicians to perform repairs profitably and accept repair services on jobs that otherwise might have been turned away, the company notes. Identifix also serves as a content supplier to Microsoft’s MSN.Auto Web site, as well as CARFAX, providing data on used vehicle reliability and reparability.

For more information, see

You must login or register in order to post a comment.