Identifix is AAA Automotive Preferred Supplier

Jan. 20, 2010

Identifix reports it has been selected as a AAA Automotive Preferred Supplier.

The supplier list includes more than 8,000 AAA-approved repair facilities that meet and maintain high professional standards for training, equipment, cleanliness and customer satisfaction..

In addition. the company has created a special bundle of services that will be available to all AAA Approved Auto Repair facilities across the U.S. and Canada. The bundle includes Identifix's Direct-Hit and Hotline services. These services offer quick and effective experience-based diagnostics for increased productivity and profitability, Idenfifix says, as well as access to its database of pattern failures, specific vehicle symptoms, associated short-cut tests, and confirmed fixes.

“We are honored and also very excited to be recognized as a AAA Automotive Preferred Supplier because our goals align so well,” says Jeff Sweet, Identifix president. “We provide services that can help a shop be more efficient, and ultimately lead to the vehicle owner having a better overall service experience.”

Direct-Hit is Identifix’s subscription-based online diagnostic information source offers real-world, proven diagnostic and fix information. It has been developed from over 3.6 million Identifix Repair Hotline calls to the company’s 45 ASE master certified technicians.

Direct-Hit delivers more than 350,000 Hotline Archives that cover symptoms, associated short-cut tests and fixes and over 175,000 confirmed fixes. Direct-Hit is updated constantly with over 6,000 new symptoms and associated short-cut tests and fixes added to the database each month.

Direct-Hit enables technicians to perform repairs profitably and accept repair services on jobs that otherwise might have been turned away, the company notes. Identifix also serves as a content supplier to Microsoft’s MSN.Auto Web site, as well as CARFAX, providing data on used vehicle reliability and reparability.

For more information, see www.identifix.com.