The United Steelworkers union says it “strongly opposes” the proposal from four Taiwanese tiremakers that would bring an end to the import investigation of passenger and light truck tires from Taiwan into the U.S.
Speaking during K&M Tire Inc.’s 2021 Dealer Conference, Gary Schroeder, executive director of Cooper Tire & Rubber Co.’s commercial tire business, urged truck tire dealers to monitor several ongoing developments.
J.D. Power's second customer satisfaction study of tire replacement providers shows consistency with the initial rankings in 2019. The top four tire dealers maintained their spots and their overall scores barely budged.
The latest survey of aftermarket customers by J.D. Power shows service facilities can dramatically improve their customer satisfaction scores by quickly acknowledging and saying hello to customers. It also shows tire replacement providers have the greatest room for improvement in this area.