Monro Inc. recorded another double-digit drop in sales for the final three months of 2020, and the company says it was due in large part to not having enough technicians in its stores to meet market demand.
Who typically sees more cars in your shop on a typical day: a master mechanic or a lube/tire tech? I’m sure you recognized that it’s your lube or tire tech. Now, think of the impact on your business when this person is performing at a high and consistent level.
One day, Rob Slagle is pitching the automotive trade to kindergarten students during a school job fair. A few months later, his tire dealership is the first in the country to partner in a program that assigns post-secondary students to workplaces for hands-on training.
Do you really need more employees? Step through your store numbers with Dealer Strategic Planning's George Kingman. The results may be one of the most eye-opening things you can discover in 30 minutes with a calculator.