Anyone who has worked in the tire and automotive repair business for even a week will be familiar with metrics -  important financial and operational milestones or ratios used to evaluate how efficiently and profitably a store is run.  

It is safe to say that 2020 was a stressful year. Nearly every facet of your business was pushed to the limit, and while 2021 seems to be shaping up as an improvement over last year, the first half is not without its challenges. In this MTD exclusive, Dennis McCarron explains why finding a stress relief valve for your employees is critical.