"None of us in the business today — and probably the last couple of generations — has had any kind of experience” like COVID-19, says Dominic Umek, group business leader at Cleveland, Ohio,-based Conrad’s Tire Express & Total Car Care.
If you’re like most of your peers who also are adjusting to life during COVID-19, you’ve probably spent most of the last two months making sure your employees and customers are healthy and retooling your business practices to protect your bottom line.