"None of us in the business today — and probably the last couple of generations — has had any kind of experience” like COVID-19, says Dominic Umek, group business leader at Cleveland, Ohio,-based Conrad’s Tire Express & Total Car Care.
Many factors go into deciding if it’s better to repair shop equipment or upgrade to a newer model. Modern Tire Dealer asked five Tire Dealer of the Year honorees what they consider when evaluating their shop equipment.
Tire dealerships on the 2018 Modern Tire Dealer 100 have found a way to battle online tire sales, shrinking tire margins and a tight labor market: by investing in brick-and-mortar locations.