Epicor Software Corp. announced an agreement with global analytics and business intelligence provider MicroStrategy Inc. to deploy the new Epicor Predictive Maintenance Assistant (PMA) solution via MicroStrategy’s HyperIntelligence technology.
Whenever a customer’s vehicle enters the shop, for whatever reason (tire rotation, brake service, headlight bulb, noise complaint, etc.), an initial “courtesy check” can and should be offered.
AME International has unveiled its new 14401 Heavy Duty Pin Style Jack Stands, which are sold in pairs and have a weight capacity of 22 U.S. tons each.
Needed brake service comes into the spotlight most often through vehicle inspections, says Tim Winkeler, CEO and president of Auburn, Maine-based VIP Tires & Service.
President Joe Biden has signed an executive order calling on the Federal Trade Commission to institute rules to curb anti-competitive vehicle repair restrictions.
"The customer is always right.” It’s an axiom we all have heard for a long time. For Alpio Barbara, owner of Redwood General Tire in Redwood City, Calif., that’s the only way to do business - especially when it comes to auto repair, where customers can do a great deal of research online before ever setting foot in a tire store.
The Ohio Tire & Automotive Association (OTAA) has partnered with Automotive Seminars Inc. to offer members the ability to purchase virtual training courses at a discounted rate.
Hennessy Industries Inc. has unveiled a new center clamp tire changer for high-volume shops, as well as a new wheel balancer for light and medium-volume operations.
