Horst Tire LLC provides “old-fashioned service.” Lonny Horst, the dealership’s owner, may not have started his business with that as a specific goal. Yet he’s fielded phone calls from multiple customers who have thanked him for providing just that. He says he’s not sure how to do it any other way. 

The labor shortage is a near-universal problem. But tire dealers are grappling with other challenges, too. They've developed work-arounds. However, the process hasn't always been easy.

In this exclusive, more tire dealers from the 2022 MTD 100 share real-world solutions for employee recruitment and retention.

Finding help is arguably the biggest challenge facing independent tire dealers today. And the largest tire dealerships in the United States are not immune to this problem. In this exclusive, MTD 100 dealers share solutions for finding - and keeping - good people.

Traditionally, Americans do not budget for things like car repair or gas. As wallets tighten, people will be forced to make on-the-spot decisions about how to spend what they have or how to use their credit wisely. 

A Supreme Court Justice once observed that “the true symbol of the United States is not the bald eagle. It is the pendulum. And when the pendulum swings too far in one direction, it will go back.” This pendulum swing may be happening right now with regards to corporate profits and employee wages.

Is leadership overrated? Tire industry consultant Greg Ring says yes, but not for the reasons you might expect. He explains more - and discusses what true business leadership looks like - in this episode of The Modern Tire Dealer Show.

The pressure you may be feeling because of the wage and hour disruption occurring now is understandable. But this is another example of how disruption can be turned into opportunity. 

In the tire and auto service industry, profit margins are relatively small and business is still highly driven by on-demand services. That means one day can be busy and the next day can be slow.