Retail

Bosch and DSP form new 20 Group

Posted on December 15, 2014

Dealer Strategic Planning Inc. (DSP) and Robert Bosch LLC are forming a new 20 Group exclusively for authorized Bosch Car Service shops. Bosch has selected the DSP 20 Group format to help its growing network of car service centers improve profitability.

“We admire the success of Norm Gaither’s 20 Group model in helping independent tire and service shops improve profits,” says Mark Polke, director, Service Workshop Concepts North America for Bosch. “After personally visiting a 20 Group in action, I saw how the concept can and will help Bosch Car Service (BCS) center owners make significant business improvements.”

Independent shops belonging to a 20 Group meet three times a year to discuss business issues with other service center owners and to share ideas for improvement. Andy Massoll, owner of Curt’s Service in Oak Park, Michigan and current BCS council member says, “Participation in my Automotive 20 Group has been my Master’s Degree in Automotive Management. I attribute a lot of our business’s success to the knowledge, best practices and financial composite data that has been gained by our participation in an Automotive 20 Group.”

Norm Gaither, DSP founder, welcomes the Bosch Car Service shops into the 20 Group fold. “It is so exciting to see our business expanding to this new category. We are confident that our team will provide the same added value to Bosch Car Service shops as we see with our tire and service shops.”

The first meeting for the Bosch 20 Group will be held in the first quarter of 2015 in Marietta, Ga., and will be hosted by Fred Massey, Massey Automotive.

DSP is now accepting applications from Bosch Car Service center owners who want to join the new 20 Group. The group is limited to 20 participants and authorized Bosch Car Service centers can submit applications online or contact DSP at 757-301-9897.

DSP offers tire and automotive service dealers the opportunity to share best practices, benchmark against the industry and improve financial performance. Each group includes a maximum of 20 dealers, who meet three times a year to help each other improve their business performance.

Formed in 2007, DSP is the only tire-focused 20 group available in the industry. For more information, contact: Norm Gaither, 757-301-9897, norm@dsp-20group.com or Pat Brown, VP Marketing, 419-420-5915, pat@dsp-20group.com.

Related Topics: Dealer Strategic Planning Inc., Norm Gaither, Robert Bosch LLC

Comments ( 0 )
More Stories
The Virginia Tire & Auto store in Vienna opened in late March.
News Virginia Tire & Auto Is Adding 4 Stores in 2019

Virginia Tire & Auto LLC has opened two stores so far in 2019 with two more stores on the way. Along with adding its first outlet outside of Northern Virginia, the company has hired its first chief financial officer.

(from left): John Quirk, chairman and CEO; Robert Kaffel, district manager; Paul Boudreau, district manager;  Allyn Belair, service manager;   Framingham Mayor Yvonne Spicer; Fitzroy Letts, service manager; Dennis Giombetti, chair-district 5 city councilor (Framingham); Dustin Mellor, district manager; Gerry Kostro, director of equipment, shop training and tech school partnerships; Bruce Cochran, Valvoline representative;  Randy Delgado, Framingham store technician;  Joe Comley, Valvoline direct market sales manager; Felix Mercado, Framingham store technician; and Corey Boylen, Framingham service manager II. 
News VIP Tires & Service Is Changing Oil for Education at Its Newest Store

VIP Inc. paired the grand opening of its newest store with the launch of a two-month-long $10 oil change promotion to benefit a local school district.

Bill Walker (third from left) is the newest member of the Big O Tires Hall of Fame. He is pictured with Big O Tires executives (from left): Rick O'Neil, Jim Bull and John Kairys.
News Big O Tires Adds to Hall of Fame and Honors Top Franchisees

Big O Tires LLC recognized its top performers for both business success and contributions to the growth of the franchise during its 2019 convention.

Be the First to Know

Get the latest news and most popular articles from MTD delivered straight to your inbox. Stay on top of the tire industry and don't miss a thing!