Service

Auto Care Association Leader Educates Consumers on Vehicle Data

Posted on May 20, 2019

The New York Times is conducting an ongoing examination of privacy and data, and Bill Hanvey, CEO and president of the Auto Care Association, wrote about the data collected by a modern vehicle. It's about much more than the frequency of oil changes. "Your car knows when you gain weight."

Read the full op-ed here.

Four key points:

  • “Cars…know how fast we drive, where we live, how many children we have — even financial information. Connect a phone to a car, and it knows who we call and who we text. But who owns and, ultimately, controls that data? And what are carmakers doing with it?
  • “For almost a century, car and truck owners have been able to take their vehicles to whichever shop they choose and trust for maintenance and repair. That may be changing.”
  • “The solution is simple. The only person who should control car data is the car owner (or lessee). He or she should be aware of the data the car transmits, have control over it and determine who can see it.”
  • “Carmakers have no incentive to release control of the data collected from our vehicles. Policymakers, however, have the opportunity to give drivers control — not just so that they can keep their data private but also so that they can share it with the people they want to see it. This will let car owners maintain what they’ve had for a century: the right to decide who fixes their car.”

Related Topics: Auto Care Association, Bill Hanvey, customer data, telematics

Comments ( 0 )
More Stories
High end vehicles are the norm at Sports Car Tire in Wilmington, Del. The business offers tire and wheel service from three bays, but also manages a wholesale business and wheel repair shop on its property, which encompasses a full city block.
Article Spotting Damaged Wheels Boosts Profits

Expertise and service count at Sports Car Tire in Wilmington, Del. “We’re known as the fixers,” says Chris Misero, operations manager of the business.

News Florida Jiffy Lube Franchisees Add 2 More Stores

South Bay Lube Inc. has added two more locations to its Jiffy Lube Multicare franchise in Florida, giving owners Jason Thomas and Leif Oskarsson 31 locations in the state.

News The Price of Chinese Tariffs on the Automotive Aftermarket

The Auto Care Association took its turn in testifying and submitting comments about the effect of President Donald Trump's Chinese tariffs. Among the points made: "The price increases for repairs due to the tariffs are hitting low- and middle-income consumers the hardest."

Be the First to Know

Get the latest news and most popular articles from MTD delivered straight to your inbox. Stay on top of the tire industry and don't miss a thing!