Retail

Amazon Has Access to More Than Half of Monro's Stores

Posted on May 21, 2019

Amazon.com Inc. has added more than 400 Monro Inc. locations in nine states to its brick and mortar tire installation network.That more than doubles the number of service locations involved in the collaboration between Amazon and Monro.

That also gives Amazon more than 2,000 outlets nationwide. The other retailers offering their locations to Amazon for tire installation services are Pep Boys-Manny, Moe & Jack (974 stores) and Sears Holdings Corp. (286 Sears Auto Centers).

Monro has said it will eventually make all of its stores available to Amazon for tire installation. As of April 12, 2019, Monro had 1,226 stores in 29 states.

"The rollout of our Amazon.com collaboration has been progressing very smoothly and we are pleased to announce that we are expanding this option for tire installation to more than 800 stores across the United States, representing approximately two-thirds of our store base," says Brett Ponton, CEO and president of Monro. "Additionally, we have achieved an average 4.6 star rating at the locations where these services are available, underscoring the progress we’ve made in delivering a consistent best-in-class experience to our customers.

"Building a true omni-channel presence remains a key initiative of our Monro.Forward strategy, and we look forward to continuing to expand this collaboration."

Initially launched in the greater Baltimore area, these tire installation services are now available to customers who purchase tires from Amazon.com and select the Ship-to-Store option at over 800 locations operating under a number of Monro brands in 21 states across the United States. The new states added to the program are Arkansas, Delaware, Iowa, Kentucky, Minnesota, Missouri, New Jersey, Wisconsin and West Virginia. Monro remains on track to continue adding retail locations through fiscal 2020.

In fiscal 2018, the company launched its Monro.Forward strategy, which focuses on driving operational excellence and delivering a consistent best-in-class customer experience to build a scalable platform for sustainable growth. Monro’s expanded collaboration with Amazon.com is a key component of its customer-centric engagement and omni-channel initiatives.

Related Topics: Amazon.com, Brett Ponton, consumer tires, light truck tires, Monro, passenger tires, Pep Boys, Sears Auto Centers

Comments ( 0 )
More Stories
The inability of consumers and independent auto service facilities, including tire dealerships, to access telematically transmitted vehicle data is "a crisis," Bob Hendry of Group 31 Inc. (for right), told Chanty Gbaye, legislative correspondent for Sen. Sherrod Brown (D-Ohio). "We need to cut it off at the pass."
News Aftermarket Demands Access to Vehicle Data

A draft of a bill that would give car owners and independent auto repair facilities, including tire dealerships, access to telematically transmitted vehicle diagnostic and repair data is circulating on Capitol Hill.

News Yokohama Passenger Tire Prices Are Going Up

Yokohama Tire Corp. is increasing the price of consumer replacement tires in the U.S.

Yokohama says an offset tread design staggered in a five-block sequence helps reduce pattern and road noise for the new Avid Ascend LX.
Product Yokohama Introduces Avid Ascend LX Premium Touring Tire

The new Avid Ascend LX premium touring tire from Yokohama Tire Corp. is available in 39 T-, H- and V-rated sizes and comes with an 85,000-mile tread life warranty on all sizes and speed ratings.

Be the First to Know

Get the latest news and most popular articles from MTD delivered straight to your inbox. Stay on top of the tire industry and don't miss a thing!