Retail

Epicor Adds New Features to Service Estimator Solution

Posted on November 4, 2019

New features – license plate-to-VIN application decoding and integration of the Epicor PartExpert GFX graphical eCatalog – are being demonstrated in the Epicor booth (2238) during this week’s AAPEX show.
New features – license plate-to-VIN application decoding and integration of the Epicor PartExpert GFX graphical eCatalog – are being demonstrated in the Epicor booth (2238) during this week’s AAPEX show.

Epicor Software Corp. is adding two new features to the Epicor Integrated Service Estimator (ISE) solution, a cloud-based estimating and parts sourcing tool that helps tire dealers, automotive repair shops and other businesses strengthen sales and improve margin performance.

The optional new features – license plate-to-VIN application decoding and integration of the Epicor PartExpert GFX graphical eCatalog – are being demonstrated in the Epicor booth (2238) during this week’s Automotive Aftermarket Products Expo (AAPEX) in Las Vegas.

Used in more than 4,000 automotive service locations, Epicor ISE provides all of the necessary information to identify, price, and order replacement parts and enables users to generate fast, accurate repair estimates – all without relying on the telephone or opening another browser window. The ISE solution is powered by the Epicor PartExpert replacement parts database and includes popular repair and maintenance packages, aftermarket flat-rate labor guide, OEM-recommended vehicle service intervals information, cross-reference parts database, and more.

“Adding Epicor ISE can have an almost immediate, positive impact on shop revenue, margin performance, and customer satisfaction,” says Stephen Gannon, business lead, automotive, Epicor. “These new features enhance the power of this popular solution by further helping service providers identify and capture new revenue opportunities and better serve the needs of their customers.”

The new ISE features are designed to help users accelerate the job estimating process and increase related service opportunities. The new plate-to-VIN feature helps eliminate one step in the vehicle intake process, automatically populating the estimate with extensive application details. The Epicor PartExpert GFX eCatalog interface, featuring vehicle system diagrams embedded with product intelligence, helps users of all skill levels more easily identify all parts needed for hundreds of common repairs. The GFX interface also is available for use with a wide range of other Epicor solutions, including Epicor Eagle for the Aftermarket and Epicor Vision business management systems.

Epicor also is adding a comprehensive video library to the ISE solution to help new users learn how to streamline the estimating and sourcing process.

Epicor aftermarket technology specialists are offering free demonstrations of Epicor ISE and other solutions in booth 2238 during the 2019 AAPEX Show, Nov. 5-7, 2019.

To set up an appointment for a one-on-one demonstration during the show, visit https://www.epicor.com/en-us/landing/aapex-show/. To learn more about any Epicor automotive solution, call (888) 463.4700 or email automotive.marketing@epicor.com.

For more information on the company, connect with Epicor or visit www.epicor.com.

Related Topics: 2019 AAPEX, Epicor, service, service estimator

Comments ( 0 )
More Stories
K&M Tire Inc.'s recent meeting in Columbus, Ohio, featured a large trade show. "Our customers are part of our extended family," K&M Tire CEO Ken Langhals told attendees.
News K&M Celebrates 50 Years, Announces More Support for Mr. Tire Members

Ken Langhals will be the first tell you that when he founded K&M Tire Inc. in 1970, he never imagined the company would ultimately develop into one of North America’s largest independent tire distributors, with 31 centers throughout 27 states.

John Healy is a managing director and research analyst with Cleveland, Ohio-based Northcoast Research Holdings LLC and author of MTD’s monthly Your Marketplace column.
Article Full Speed Ahead: Analyst John Healy Talks About 2019 and What 2020 Will Hold

Nobody can say that 2019 was a quiet year for the North American tire industry. And the new year is already shaping up to be equally action-packed as tire manufacturers, distributors and dealers continue to jockey for position in an increasingly unpredictable marketplace.

August 2013
Article It All Starts With the Cover

One hundred years. More than 1,200 covers, including convention extras and product catalogs. With all those choices, how do you choose the best 10 Modern Tire Dealer covers?

Be the First to Know

Get the latest news and most popular articles from MTD delivered straight to your inbox. Stay on top of the tire industry and don't miss a thing!