Article

What's More Important Than Consolidation and Wage Wars? Cash Flow

Tire dealers are feeling the heat. The big guys are growing bigger. Finding and keeping reliable technicians is getting more expensive. And technology is requiring more expensive shop upgrades. Doom and gloom? Dennis McCarron says no. "It’s not doom and gloom because this is awesome."

News

Judge Declares Overtime Ruling Is 'Unlawful' For Now

On May 18, 2016, the Department of Labor’s final rule updating the overtime regulations was published by President Barack Obama and Secretary of Labor Thomas Perez. The ruling automatically extended overtime pay protections to more than 4 million workers within the first year of implementation.

Sales training for store managers to technicians is rooted in skill development and followed up by repetition.
Article

Real Sales Training and the Science — Not Magic — Behind It

Oh great, another expert talking about sales training.” Or, “What are his magic steps to a sale?” Well, if you got past the headline, I’ve got news for you. There is no secret sauce. No heroic “Glengarry Glen Ross” (Gen X’ers and Boomers) or “Wolf of Wall Street” (Millennials) story to inspire or scare you to death.

Reeves Tire & Automotive has grown since expanding its auto repair and service capabilities.
Article

Disasters Come When You Least Expect Them!

As Kristen and Kent Cristy were looking forward to a great Thanksgiving celebration with family in November 2009, they didn’t know their world would be upended two days before the holiday by fire trucks screaming in the night.

News

Dealers to learn to manage company 'killer'

Dealers at the Georgia Tire Dealers and Retreaders Association meeting learned how to manage payroll to maximize profitability on July 19, 2014. “Payroll, the killer of companies” was presented by Norm Gaither, owner and founder of Dealer Strategic Planning Inc. (DSP).

Dennis McCarron brings nearly two decades of experience in retail store management and employee training at Bridgestone to DSP.
News

DSP adds McCarron to management team

Dealer Strategic Planning Inc. (DSP) has added Dennis McCarron, a former Bridgestone retail store manager and employee trainer, to its staff. DSP now serves store owners representing nearly 375 retail outlets.

News

SEMA Show, Day Two: DSP offers workshop

For the second year, Dealer Strategic Planning Inc. (DSP) offered a one-day budget workshop for its 20 Group members during the Specialty Equipment Market Association (SEMA) Show week in Las Vegas.

News

Multi-store owners; Join a new 20 group

Dealer Strategic Planning Inc. (DSP) will form a new 20 group exclusively for store owners with multiple locations, with the inaugural meeting taking place in late September or October, 2013.

News

DSP launches 20 group website

Dealer Strategic Planning Inc. (DSP) has launched www.dsp-20group.com, a new website that includes free business support, financial analysis and guest options.

Article

Credit cards: To fee or not to fee

In July, a lawsuit settlement against VISA and Mastercard opened the door for merchants to begin charging retail customers a fee for using their plastic to pay for goods and services.

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