John Kairys, vice president and general manager of Big O Tires, says "tremendous opportunities can open up" when owners, managers and employees say one little word: "yes!"
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Photos: Behind the Scenes at the 2018 Big O Tires Convention

Owners and managers of Big O Tires LLC stores gathered in San Antonio, Texas, for the franchise's annual dealer meeting. Leaders pushed a big message of "saying yes" to customers, which the franchise anticipates will help it reach $800 million in sales in 2018.

Carl Jonientz, owner of Tiny’s Tire Center Point S in Tacoma, Wash., was among the dealers who brought their families to the dealer meeting. Carlyn Jonientz, 10, walked the trade show floor with her dad.
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No Rest for Point S Dealers After Successful 2017

The 212 stores in Tire Factory Inc.’s network sold 6.5% more tires in 2017 than in 2016, and they increased overall sales by 8%. There was improvement in same-store sales — dealers who have rebranded to the Point S banner increased sales by 5.5%, and those who haven’t were up 3.5%.

Members of the ZC Rubber team are pictured at the company's 2018 dealer conference.
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ZC Rubber Hosts Dealers in Bangkok

Zhongce Rubber Group Co Ltd. (ZC Rubber) discussed plans to improve market share with dealers attending its 2018 distributor conference in Bangkok on Jan. 28.

Matt Leeper from Falken Tire, left, presented a grand prize motorcycle to Ron Barlow from FTC Enterprises during the final dinner of the K&M Tire 2018 Dealer Conference.
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K&M Tire Dealers Learn Sales, Customer Service and Efficiency Tips

K&M Tire Inc. founder Ken Langhals likes to remind his 600-plus employees that a customer’s tire order one day doesn’t guarantee another order the next. And that means K&M’s annual dealer conference is an opportunity to provide dealers with help and extra services that set K&M apart from other wholesalers.

Ron Pisciotta Sr. received a 2017 NETSA Hall of Fame Award from President Tony DeSimone.
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Online Tire Sales: Being Off-line Is Not An Option

At the recent New England Tire & Service Association Trade Show in Mashantucket, Conn., Modern Tire Dealer’s first Tire Dealer of the Year, Barry Steinberg, led a discussion on “Competing Against Internet-Based Tire Sales.” Here are his principal takeaways.

Tire Factory moved its dealer meeting out of Oregon and planned new activities for dealers, including a visit to Octane Raceway and a timed pit crew challenge. Tiffany Fox prepares to lower the jack once her teammates from Point S J&J Tire & Auto Service in Helena, Mont., finish their tire installations.
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Point S Rebranding Exceeds Expectations

Tire Factory Inc. members have rebranded the vast majority of their 206 stores to the Point S banner at a breakneck pace. And leaders of the Oregon-based cooperative are unveiling new programs with two big hopes: the momentum of current members continues, and more independent tire dealers join their network.

(From left to right) Dan King, Tire Warehouse Inc.; Gary Longerbeam, Monro Muffler Brake Inc.; and Shawn Denlein, Hankook Tire America Corp., enjoy the opening night reception.
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Hankook Gains Ground on its Goals

Continued growth in the U.S. and Canadian markets will be the key for Hankook Tire Co. Ltd. to reach its self-imposed goal of being the industry’s fifth largest tire company by 2020. This is the message about 80 key distributors and dealers of Hankook-branded tires were told at the company’s annual Partner’s Day Meeting in Los Cabos, Mexico, last month.

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