The winner of the 12th Pro Stock event in the 2012 NHRA Full Throttle Drag Racing Series season was Vincent Nobile.
Following what appears to be a record year, Goodyear Tire & Rubber Co. held its 2012 Dealer Conference in Orlando, Fla., Jan. 29-31. I was on hand for all the new product announcements, plus some fleet HQ announcements.
Richard Morgan writes a monthly e-newsletter that I always find interesting. As a Certified Management Consultant (CMC) and president of Morgan Marketing Solutions Inc. in Dallas, Texas, he knows how to cut through the clutter and give strong business advice to tire dealers.
What are the secrets to expanding your business in a down or stagnate economy? Can you really add stores at a time like this?
Nick Mitsos, CEO and president of Mountain View Tire and Service Inc. in Southern California, is Modern Tire Dealer magazine’s 2011 Tire Dealer of the Year.
Nick Mitsos, CEO and president of Mountain View Tire & Service Inc. in Rancho Cucamonga, Calif., is Modern Tire Dealer’s 19th Tire Dealer of the Year.
The son of Greek immigrants, Mitsos made a major career change at age 40 when he joined the Goodyear Tire & Rubber Co. as an entry-level retail salesperson for $6.50 an hour. He had a family of five, and a son getting ready to go to college. “But I wanted to learn the business.”
Nick Mitsos, CEO and president of Mountain View Tire & Service Inc., gave this advice to his three sons while they were growing up: “Never lie, always respect your elders, and do well in school.” They listened and obeyed.
Customer service at the retail level means different things to different business owners. To some, it’s a hook, a way to get people into their stores. In the end, they might as well be crying “Wolf.”