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This year marked my 37th in the tire industry. I started what seems like a century ago, at age 15, stacking tires when I wasn’t cleaning whitewalls at our family tire dealership. By the time I was 18, I was running road service calls all over the Chicagoland area.

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A time of heartfelt reflection

As another year comes to an end, it seems only natural to reflect on the last 12 months. Reflection on past mistakes, like constructive criticism, is always good, in my opinion. At the very least, it allows past mistakes to become life lessons.