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Each month we ask members of our National Advisory Council (NAC) a question or questions on a current hot topic. Last month we asked, “Is drug testing part of your hiring process? How much of a problem is drugs in your workplace? If you discover one of your employees has a drug problem, what do you do?” Here are some responses.

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No Problem! Dealers Plan to Adapt to Autonomous Vehicle Service

Each month we ask members of our National Advisory Council (NAC) a question or questions on a current hot topic. Recently we asked, “What do you think of autonomous vehicles? Do you think ‘self-driving’ or ‘driverless’ vehicles will catch on? If so, how soon? How will they change your service department?”

Readers Respond to Michelin Selling BFG Tires Online

Prior to the public announcement it was going to sell BFGoodrich tires online, Michelin North America Inc. informed its dealers of the news. After Mary McLaughlin, owner of Independent Tire & Auto Inc. in North Andover, Mass., read the email, she had strong feelings about Michelin’s strategy. She shared both the email and her response to Michelin with us.

Readers Take Steps to Provide Security

Each month we ask members of our National Advisory Council (NAC) a question or questions on a current hot topic. This month we asked, “What security measures do you have in place to keep your business, yourself, your employees and your customers and their vehicles safe from people who intend to do harm?” Here are some of their responses.

All You Have to Do Is Act Naturally

I have complimented Wayne Williams many times on his Counter Intelligence columns. He is a good writer, and not to be a bragger myself, he reinforces everything that I believe in and practice.